Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Anmeldelser af Chums

Viser alle 138,207 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Money not Refunded

I have still not had my money refunded so am not happy.

Helen

Chums

1 month ago

Thank you for your feedback. We are sorry to hear that you are unhappy with the refund process. Our records show that your refund was issued on 07/08/2026. Depending on your payment provider, it can sometimes take a few working days for the funds to appear in your account. If you have still not received the refund, please contact our customer service team so we can investigate this further with the payment provider. We apologise for any inconvenience caused and appreciate your patience.

Produktanmeldelser

Helen

Chums

1 month ago

Thank you for your feedback. We are sorry to hear about your experience and understand your concern regarding the refund. Our records show that your refund was issued on 07/08/2026. Depending on your bank or payment provider, it can sometimes take additional time for the funds to appear in your account. If you have still not received the refund, please contact our Customer Services team with your return details, and we will be happy to investigate this further for you. We apologise for any inconvenience caused and appreciate your patience while this matter is resolved.

Købsdato: 27/07/2026

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Three items with 5 Stars

Prompt delivery, bit of a hiccup with the packaging of the walker as not very strong box but all else was perfect.

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Produktanmeldelser

Købsdato: 02/08/2026

Dr Reg Eyre

Bekræftet af Feefo

GBR

1 month ago

Hvad Dr Reg Eyre sagde om Chums:

Comfortable house shoes

Ordered and supplied in good time. Since there were no hassles about sizing or colour, I would say great service.

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Produktanmeldelser

Købsdato: 02/08/2026

Mr Ivan Molson

Bekræftet af Feefo

GBR

1 month ago

Hvad Mr Ivan Molson sagde om Chums:

Trousers

Was easy to order online and arrived within a few days

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Produktanmeldelser

Købsdato: 02/08/2026

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Very good fit

Very good service & fast delivery

Anirudh

Chums

1 month ago

We sincerely appreciate your business and your valuable feedback.

Produktanmeldelser

Købsdato: 02/08/2026

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Very good

Anirudh

Chums

1 month ago

We sincerely appreciate your business and your valuable feedback.

Produktanmeldelser

Købsdato: 28/07/2026

Mr Jack wild

Bekræftet af Feefo

GBR

1 month ago

Hvad Mr Jack wild sagde om Chums:

Rubbish and unreliable Twice we have been promised a phone call and twice nobody has rang and that was last week and we are still waiting

Helen

Chums

1 month ago

Thank you for your feedback. We are sorry to hear that you have been disappointed with the service you received. We understand how frustrating it is to be promised a callback and then not receive one, particularly when you have been waiting for a resolution. This is not the level of service we aim to provide, and we apologise for the inconvenience caused. Your comments will be shared with the relevant team so that the missed callbacks can be reviewed and improvements made to our communication processes. Thank you for bringing this to our attention, and we are sorry for the frustration caused by the delay.

Produktanmeldelser

Helen

Chums

1 month ago

Thank you for your feedback. We are sorry to hear that you experienced difficulties while trying to arrange the exchange for the correct size trousers. We understand how frustrating it must have been to contact us twice without receiving a resolution. Following receipt of the additional £5.00 payment yesterday, we can confirm that your replacement order has now been dispatched. We apologise for the delays and lack of communication during this process, as this is not the level of service we aim to provide. Thank you for your patience and for bringing this matter to our attention. Your comments will be shared with the relevant team to help improve our service and communication going forward.

Købsdato: 28/07/2026

Pålidelig kunde

Bekræftet af Feefo

1 month ago

Order and delivery

Order dealt with promptly no problems with delivery.

Anirudh

Chums

1 month ago

We are grateful that you took the time out to leave us this positive review.

Produktanmeldelser

Købsdato: 02/08/2026

Mr John Goodwin

Bekræftet af Feefo

GBR

1 month ago

Hvad Mr John Goodwin sagde om Chums:

Comfort

Quick and easy delivery. Good value for money and very comfy.

Anirudh

Chums

1 month ago

Thank you for reviewing your shopping experience with Chums. We look forward to you shopping with Chums again in the near future.

Produktanmeldelser

Købsdato: 02/08/2026

Mr David Lowton

Bekræftet af Feefo

1 month ago

Hvad Mr David Lowton sagde om Chums:

Excellent

Anirudh

Chums

1 month ago

We’re really grateful and appreciate you taking the time to share your rating with us. Thanks for shopping with Chums.

Produktanmeldelser

Købsdato: 02/08/2026

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Feefo Trusted Service Awards

Vores uafhængige priser anerkender de bedste mærker inden for kundeservice. Vinderne findes ud fra de bedømmelser, de får fra deres kunder.

Hvad er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

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Chums Anmeldelser

Cotton Lace Front Fastening Magic BraFlere anmeldelser af dette produktSe produktwebstedetThe bras were too big for me so I returned them to you within a couple of days. I sent them back to you via the post office using the return instructions you gave me. As of yet I have not been...Læs flere

Elasticated Waist Formal TrouserFlere anmeldelser af dette produktSe produktwebstedetReally good product helped a person with limited mobility to feel independent and smart. Would recommend for sure.

Clear Time Classic Quartz WatchFlere anmeldelser af dette produktSe produktwebstedetReally useful product for person with visual and mental limitations. Gave them confidence. Equally this watch would be useful for lots of reasons,

Ultra Slim Wheeled WalkerFlere anmeldelser af dette produktSe produktwebstedetAbsolutely brilliant, house has limited ,space so the slim walker is so much better than the wide ones supplied by NHS. Helped to give the person confidence, exercise and mobility. The price was...Læs flere

Pegasus Wide Fit Slip On Leisure ShoeFlere anmeldelser af dette produktSe produktwebstedetI purchased these instead of the Sk****rs because they were cheaper and I thought they would do as 'house shoes'. After about two sessions of wearing them, they began to fit more comfortably, so...Læs flere

Farah Hidden Stretch Waistband TrouserFlere anmeldelser af dette produktSe produktwebstedetFit was perfect quality very good

Pegasus Extra Wide Fit Touch Fasten TrainerFlere anmeldelser af dette produktSe produktwebstedetVery comfortable & good sizing

Pegasus Mens Wide-Fit Touch Fasten TrainerFlere anmeldelser af dette produktSe produktwebstedetLightweight easy to fasten , bought for someone who has a bad back.

Comfort TrouserFlere anmeldelser af dette produktSe produktwebstedetWe returned them because of wrong size and we are still waiting for you to contact us to pay the extra £5.00 for the next size up. We’ve been on the phone twice to sort it out but nothing has happened

Georgia Quilted Patchwork Bedspread SetFlere anmeldelser af dette produktSe produktwebstedetI ordered this bedspread last year but it was out of stock so I ordered it as soon as I seen it again. Love the material it is so soft the colours. are lovely too. My Granddaughter loves it too.

Rolling TrolleyFlere anmeldelser af dette produktSe produktwebstedetThe trolley is ideal in my shower. It is what I bought it for roomy between shelves for taller bottles. Very simple to assemble.

Pegasus Wide Fit Touch Fasten TrainerFlere anmeldelser af dette produktSe produktwebstedetEasy to put on. If you are a person like me and have trouble bending down to do your laces up these are what you need

Pegasus Wide G Fit Leisure ShoeFlere anmeldelser af dette produktSe produktwebstedetExcellent, good value.

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?