Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Brooks Braithwaite Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

Pålidelig kunde

Bekræftet af Feefo

5 years ago

All that I need included

Your online site was very good to navigate.

Luis

Brooks Braithwaite

5 years ago

Good morning, Thank you so much for taking the time to leave a review. I'm glad to hear that you found our website easy to use, and that you were able to get everything you needed. We're always looking to improve, so if there is any way we can get to five stars, please don't hesitate to let us know!

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MH

Mr Christopher Hainey

Bekræftet af Feefo

5 years ago

Hvad Mr Christopher Hainey sagde om Brooks Braithwaite:

Over the moon with the service

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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MS

Miss Sophie Smalley

Bekræftet af Feefo

5 years ago

Hvad Miss Sophie Smalley sagde om Brooks Braithwaite:

Good service will continue payments

Good for money

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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MR

Mrs Sharon Robinson

Bekræftet af Feefo

5 years ago

Hvad Mrs Sharon Robinson sagde om Brooks Braithwaite:

Yesu

Very to the point quick and proffesional

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

5 years ago

Very good service

Very helpful and easy to complete process. Immediate cover.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

5 years ago

Tried to claim for business interruption due to loss of business because of COVID. spoke to a lovely lady who took down all the details but then heard absolutely nothing only to find out on the...

Læs flere

Hayley

Brooks Braithwaite

5 years ago

Hi there, We are sorry to hear that you are unhappy that we were unable to assist you with loss of business due to Covid. Our Business Interruption cover specifically relates to Buildings damage. Some examples of the Buildings damage BI cover we offer are; fire, lightning, explosion, storm. In the event of damage to buildings by these causes that leads to a prevention of access of the building we will be able to look at a claim. If you feel this section of cover no longer meets your needs we can remove this free of charge or, if you would like to discuss this with us in further detail please call us on 0345 070 1064. Kind Regards, The Petplan Sanctuary Claims team.

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MN

Mr Paul Nelson

Bekræftet af Feefo

TD90BD

5 years ago

Uploadede medier

Se alle medier (5)

Hvad Mr Paul Nelson sagde om Brooks Braithwaite:

Yes it's good cover

Very good for my needs

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

0

MA

Mrs S E Aston

Bekræftet af Feefo

5 years ago

Hvad Mrs S E Aston sagde om Brooks Braithwaite:

no

Absolutely fabulous. They have helped right the way through the pandemic, changing our numbers and helping tremendously with our cashflow I would recommend any time

0

Pålidelig kunde

Bekræftet af Feefo

5 years ago

Yes it was

The score would have been 5 ⭐️ 🌟🌟🌟🌟 however it took me several attempts to get through by phone and on 2 occasions I held on for almost half an hour but still didn’t get through.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we do apologies for how long you had to wait to get through to us. we are always striving to provide the best customer service we possibly can. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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MD

Mrs Margaret Dixon

Bekræftet af Feefo

5 years ago

Hvad Mrs Margaret Dixon sagde om Brooks Braithwaite:

Poor customer service

Emailed several times. One reply only received asking for information which I sent then heard nothing.

Luis

Brooks Braithwaite

5 years ago

Hi Margaret, Thank you for your feedback. I'm sorry that we were unable to respond to your second email as quickly as our first response, busy periods can slow our response times, but we are glad to see we were able to answer your query when we spoke to you on the phone. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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