Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Brooks Braithwaite Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

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Mr Craig Hodgson

Bekræftet af Feefo

5 years ago

Hvad Mr Craig Hodgson sagde om Brooks Braithwaite:

Simple application process and quick quote. If the claims department match the underwriting the policy it will be a good buy (not that I want any claims understand!)

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

5 years ago

Very easy. Good customer service and price not increased. Been with pet plan for a few years and so far really pleased.

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

5 years ago

Yes

Quite easy to use on line.

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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MB

Miss Jordan Boot

Bekræftet af Feefo

5 years ago

Hvad Miss Jordan Boot sagde om Brooks Braithwaite:

Yes

Never answer the phone or call you back or email back so annoyed, had to complete online. Never get though to a human!

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to provide your feedback, we take all reviews and feedback very seriously to improve our service. We do apologise that you have had difficulties in reaching us by telephone and for the delay in responding to any emails that have been sent. We have now spoken with your colleague and hope that the policy set up is sufficient for your requirements. If you would like to discuss this matter any further, or if we can be of any further assistance at all, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm. Kind Regards, The Petplan Sanctuary Team

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Pålidelig kunde

Bekræftet af Feefo

5 years ago

I have purchased Petplan Sanctuary for my dog training activities for the 3rd year in a row. The price hay reduced for this year. Fortunately I have not had to make a claim. The true test of any...

Læs flere

Martin

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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Mr Robert Lennox

Bekræftet af Feefo

Glasgow

5 years ago

Hvad Mr Robert Lennox sagde om Brooks Braithwaite:

Called at 17.14 to renew my policy and was treated with the utmost respect , I was a few days late renewing as I was on holiday and just got home , had a nice chat with Martin and the renewal was...

Læs flere

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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Pålidelig kunde

Bekræftet af Feefo

5 years ago

Helpful service

Helpful, checked everything out for me, answered all my questions and the price didn't go up when I renewed it.

Martin

Brooks Braithwaite

5 years ago

Good morning, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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MC

Mrs Anne Campbell

Bekræftet af Feefo

5 years ago

Hvad Mrs Anne Campbell sagde om Brooks Braithwaite:

Excellent service. IOW

Very quick & easy to do

Luis

Brooks Braithwaite

5 years ago

Good afternoon, Thank you for taking the time to leave a review. It's fantastic to hear that you are happy with our service. If you ever need to get in touch, please don't hesitate to do so on 0345 070 1064, we are open Monday to Friday, 09:00 - 17:15.

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MD

Ms Emma Dovey

Bekræftet af Feefo

Shotton

5 years ago

Hvad Ms Emma Dovey sagde om Brooks Braithwaite:

yes this was the cover I was looking for.

Easy to use website and quick way to ensure youre covered instantly. I would have given it 5 stars had I been able to change the amount of cover offered individually, for some times covered.

Ciaran

Brooks Braithwaite

5 years ago

Good afternoon, thank you for taking the time to leave a review, I'm glad that you had a positive experience with us, we are always striving to provide the best customer service we possibly can, so it's great to hear that it's paying off. If there is anything else that you need, please don't hesitate to get in touch by calling 0345 070 1064, between Monday - Friday, 09:00 - 17:15.

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MR

Mrs Linda Rowe

Bekræftet af Feefo

5 years ago

Hvad Mrs Linda Rowe sagde om Brooks Braithwaite:

yes

still waiting for paperwork to come through the post.

Ciaran

Brooks Braithwaite

5 years ago

Good Morning, Thank you for taking the time to provide your feedback, we take all reviews and feedback very seriously to improve our service. We do apologise that you have not received your policy documents. We have emailed you in relation to this, and your documents have now been re-posted to you. If you would like to discuss this matter any further, or if we can be of any further assistance at all, please don't hesitate to contact us on 0345 070 1064. We are open from Monday to Friday, 9am until 5:15pm. Kind Regards, The Petplan Sanctuary Team

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