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AXA Insurance - Ireland Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/axa-ireland | Feefo

Viser alle 147,169 anmeldelser

Pålidelig kunde

Bekræftet af Feefo

9 years ago

See above

My first operator was difficult to understand, english was not her first language, when I asked to speak to her supervisor, she hung up on me. I had to ring back on this occasion I got Kenny who was...

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Pålidelig kunde

Bekræftet af Feefo

9 years ago

a convenient, efficient good service

I dealt with the office in Lucan, very helpful and efficient staff, had my disc and cert in a very short space of time. I would recommend the company. My wife and son are also insured with the...

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Pålidelig kunde

Bekræftet af Feefo

9 years ago

Update and price

They never update

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Hi Roy,

Thanks you for your feedback. Can you clarify what you mean by they never update?

Regards,

Erika

Pålidelig kunde

9 years ago

they never keep update with a claim I had with them

Michaela Deeny

AXA Insurance - Ireland

9 years ago

Hi Roy,

Thank you for taking the time out to speak to me on Friday when I called.

We are always happy to receive feedback on how we can improve on our service.

Kindest Regards

Michaela

Trusted Customer

Bekræftet af Feefo

Cork

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Ireland:

Very dissatisfied customer

As a long term customer of Axa insurance I'm a disgusted at the price of my insurance policy I am driving 11 years and 10 out of 11 have been with Axa I never put much effort into shopping around to...

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Erika Rafferty

AXA Insurance - Ireland

9 years ago

Hi Martin,

We appreciate the time you have taken to leave this feedback.　

Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and high court awards. The majority of customers across all companies are seeing price increases as a result. At AXA we try our best to minimise these increases, while still offering a great product to suit our customers needs.　

We really appreciate your custom and would like to take this opportunity to thank you for your continued loyalty to AXA and for renewing your policy with us.　

Kind Regards,　

Erika　

Pålidelig kunde

Bekræftet af Feefo

9 years ago

It's getting very expensive

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Mohamed,

Thank you for your feedback. We accept your point that insurance is getting very expensive. There have been significant rate increases all across the country this year with all customers experiencing price increases. In your own case, the rates are higher than last year, plus you changed from a 1.2 car to a 1.6 car, which is a higher insurance group and contributed to the increased price.

We thank you for your continued custom and if you have any questions, please fell free to contact me.

Regards

Paul

Pålidelig kunde

Bekræftet af Feefo

9 years ago

girl I dealt with was very helpful and pleasant

I was delighted to learn that I was eligible for a discount been an aib account holder and saved over 70 euro on policy

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Ring, Renew and Pay in one go.

It is great being with Axa because you can ring to get your new policy and pay at the same time, you receive in post two days later.

Trusted Customer

Bekræftet af Feefo

offaly

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Ireland:

Summary: your staff are nice, because they are normal irish people, the company is a money grabbing corporate machine :)

Hello, I was talking to a lady member of your staff, and I found her very nice and helpful, she was a credit to the company. With regards to your pricing, I must say its a joke, but because all...

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Pålidelig kunde

Bekræftet af Feefo

9 years ago

Fantastic!

So easy to deal with. Came back with the best renewal quote! Great Company!

Trusted Customer

Bekræftet af Feefo

Mullingar

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Ireland:

Well it all boils down to how you treat your customer when they claim . You are second to none

Faye Gorman

AXA Insurance - Ireland

9 years ago

Hi Kathleen,

Thank you for taking the time to respond, we really appreciate the feedback.

Kind Regards,

Faye

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