Phone call answered promptly and query dealt with immediately by the customer service team.
0
Del
Pålidelig kunde
Bekræftet af Feefo
4 hours ago
Axa reliable. Great clear communication and time taken to listen
Excellent professional efficient courteous
0
Del
PB
Paul Boyle
Bekræftet af Feefo
4 hours ago
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 hours ago
No interaction
I did not receive any follow up on my insurance renewal, no interaction- just had to renew online, one reminder - that was it!
Deborah
AXA Insurance
6 hours ago
Good morning,
Thank you for sharing your feedback. We sincerely apologise for the lack of interaction and follow-up regarding your insurance renewal. Your experience does not reflect the high standards of service we aim to provide.
We appreciate your input, as it helps us identify areas for improvement. If you would like to discuss your renewal in more detail or have any further concerns, please feel free to contact us directly on 0818736524. We’d be happy to assist you.
Thank you for your feedback and for giving us the opportunity to improve.
We really appreciate your custom and continued loyalty to AXA. Thank you for renewing your policy with us this year.
Kind regards,
Deborah
Feefo Coordinator.
0
Del
Pålidelig kunde
Bekræftet af Feefo
6 hours ago
I’m 84 years old and was so impressed with the way my claim for lost hearing aid was handled
Claims handlers were cautious top class efficacy
0
Del
RD
Richard Das
Bekræftet af Feefo
7 hours ago
Hvad Richard Das sagde om AXA Insurance:
All good thanks
0
Del
Pålidelig kunde
Bekræftet af Feefo
8 hours ago
0
Del
GN
Gerard Majella McDermott Nally
Bekræftet af Feefo
8 hours ago
Hvad Gerard Majella McDermott Nally sagde om AXA Insurance:
Great to have an actual office to call to and not listen to 3 mins of voice messages before you can talk to someone
0
Del
Pålidelig kunde
Bekræftet af Feefo
9 hours ago
Easiest option auto renewal
I used the automatic renewal so it was all arranged for me
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.