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AXA Insurance - Ireland Anmeldelser | Kundeservice Anmeldelser af https://www.feefo.com/reviews/axa-ireland | Feefo

Viser alle 147,452 anmeldelser

Trusted Customer

Bekræftet af Feefo

cork

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Ireland:

not very good

I got a letter from AXA saying that I had not been in contact with them about my renewal for this year, even though the week before I was onto an Agent and she went through all my renewal details and...

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Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Colette,

I was unable to reach you by phone. Thank you for your feedback. Please accept my apologies for the misunderstanding. This was an error on our behalf and occurred because you called to accept the renewal a few weeks before the actual expiration date. We should have stopped the reminders from going out as the renewal had already been agreed and this was an oversight.

Thank you for your continued loyal custom.

Kind Regards

Paul

Pålidelig kunde

Bekræftet af Feefo

9 years ago

First Class attention and response

I am happy with the AXA Brand as also is my husband and my renewal was dealt with speedily and efficiently

Trusted Customer

Bekræftet af Feefo

kilkenny

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Ireland:

Good service by AXA Ireland

good service.

Trusted Customer

Bekræftet af Feefo

Galway

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Ireland:

Staff at AXA area pleasure to deal with.

4......Not because of the service, the staff at AXA are always helpful, friendly, explain everything in full. Disappointed that all the I am driving never had a claim. Not only my insurance but...

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Pålidelig kunde

Bekræftet af Feefo

9 years ago

Great Customer Service Team

Customer service experience by phone was good. Very helpful and polite

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Excellent service by AXA Ireland

Excellent customer service & helpful staff

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Ireland:

Straight forward and no hassle.

we had this car insurance in the UK and thought this would be easier to keep to the same company.

Trusted Customer

Bekræftet af Feefo

9 years ago

Hvad Trusted Customer sagde om AXA Insurance - Ireland:

nice 1

good to talk to and understand what i needed

Pålidelig kunde

Bekræftet af Feefo

9 years ago

Poor customer service at Bantry office.

Poor customer service at local office. When asked about filing a claim for property stolen from vehicle, representative replied that it wasn't covered. He did not ask for any details, he just gave...

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Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon,

Thank you for taking the time to leave feedback.

Your local branch manager has attempted to contact you to discuss your feedback and will try and contact you again next week.

Kind Regards,

Erika

Pålidelig kunde

Bekræftet af Feefo

9 years ago

good

The customer service was good on the phone, but its been a week and we are still waiting on our Insurance certificate

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning,

Thank you for taking the time to leave feedback.

I have issued your full certificate and disc today so you should receive same by the end of the week.

kind Regards,

Erika

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