Alton Towers Holidays er ikke længere en aktiv Feefo-kunde
Viser alle 15,891 anmeldelser
TC
Trusted Customer
Bekræftet af Feefo
Glos
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Simple Booking
Straight forward, easy and quick
0
Del
Pålidelig kunde
Bekræftet af Feefo
10 years ago
nightmare! !
It took me 5 days to make the booking as the system wouldn't allow various things to be done. I must have spent over £10 on phone calls. Technical team were supposed to sort it but took 5 days before...
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Customer Care
Alton Towers Holidays
10 years ago
Hi there,
Thanks for getting in touch with us and rating our service.
I am very sorry to see you felt the need to rate us a double negative due to your booking experience. It certainly ins't common practise for it to be this difficult in booking up. Your booking experience is a time we would prefer you to enjoy with as little fuss as possible and get you exited for your upcoming visit.
There could be a number of reasons for this to happen but I will of course inform our web team to investigate and fix any issues as soon as possible.
We are very sorry for any inconvenience this has caused you and hope you and your family enjoy your time at the Alton Towers Resort.
Warm Regards,
Ben
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Del
Pålidelig kunde
Bekræftet af Feefo
10 years ago
Great website great normal booking service terrible spa booking as days later still not sorted my spa booking
However booking service for the spa is terrible no one answers held in queue on hold for ages then give up
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Del
TC
Trusted Customer
Bekræftet af Feefo
South Wales
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Excellent service
Easy to use website. Clear to navigate.
0
Del
TC
Trusted Customer
Bekræftet af Feefo
Gloucestershire
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Great service
Very helpful and friendly. Excellent customer service.
0
Del
Pålidelig kunde
Bekræftet af Feefo
10 years ago
Great service, the operator was very helpful.
0
Del
TC
Trusted Customer
Bekræftet af Feefo
Midlands
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Booking Alton towers weekend
The lady I spoke to on the telephone was very happy and friendly and extremely helpful
0
Del
TC
Trusted Customer
Bekræftet af Feefo
Liverpool
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Phone call rip off
Internet booking was good but did try ringing first. Rang 3 times could not get through & they charged me just under £10 each time but never knew til bill arrived!!!
0
Del
Pålidelig kunde
Bekræftet af Feefo
10 years ago
Booking site was easy to follow and straight forward. Lots of information and help if needed.
0
Del
TC
Trusted Customer
Bekræftet af Feefo
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
