Alton Towers Holidays er ikke længere en aktiv Feefo-kunde
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Trusted Customer
Bekræftet af Feefo
Kent
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Very happy with the professional, friendly and informative service
Very friendly customer service, helpful and patient, took the time to discuss my options leaving me feeling 100% satisfied with my booking and sure that it was the right option for me.
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TC
Trusted Customer
Bekræftet af Feefo
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
so much information was offered but not a hard sell
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
good
Reasonably easy, fairly quick.
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TC
Trusted Customer
Bekræftet af Feefo
Manchester
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Fantastic customer service throughout and really friendly :)
I recently made a booking at the Alton Towers Hotel and asked them if I could change it to the enchanted cabins which they did and were really friendly and helpful and sorted it for me very...
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TC
Trusted Customer
Bekræftet af Feefo
Manchester
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Booking - phone line a lot better than website...
Brilliant lady spoken to on the phone, lovely & very informed.
However (mobile) website was hopeless, v difficult to navigate or we would have booked online and saved the 13p/min phone line! I find...
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
Easy to book
Straight forward and simple to book a stay at Alton Towers.
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
Excellent and friendly but phone line expensive.
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Pålidelig kunde
Bekræftet af Feefo
10 years ago
Dissapointed at slow customer service.
I had to call twice to make the booking. The first time I called the number on the website - they were having problems booking my night away with my merlin pass discount. The lady said she would...
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TC
Trusted Customer
Bekræftet af Feefo
West y
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Quick and easy to talk to someone.
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TC
Trusted Customer
Bekræftet af Feefo
10 years ago
Hvad Trusted Customer sagde om Alton Towers Holidays:
Customer service is not flexible
When called 3 weeks in advance to make a small edit to my reservation (increasing no. of guests staying in the room from 1 adult and 1 child to 2 adults and 2 children for 1 night of a 2 night stay)...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
