Allianz Assistance UK er ikke længere en aktiv Feefo-kunde
Viser alle 1,259 anmeldelser
Pålidelig kunde
Bekræftet af Feefo
9 years ago
AVOID IT
I have never had a worst experience with an insurance in my life. They claim to be an "Emergency travel insurance" but when I had a real emergency with my 2 year old daughter, on a recent trip to...
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Raymond
Allianz Assistance UK
9 years ago
Hello,
We’re very sorry to hear about your negative experience with us. We understand that a member of our travel team contacted you, apologizing for the difficulty you had faced, and the way in which your claim was handled.
We appreciate your time in providing us with your feedback as it helps to improve our services to better treat our customers.
If you have any further questions, or suggestions, please do not hesitate to get back in touch with us.
2
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Pålidelig kunde
Bekræftet af Feefo
9 years ago
Good, but website functionality around 'age' could be better
Website gets a bit clunky if you change your age - it was my birthday approaching, so i selected the age I would be on the trip. However I then needed to change my age to correspond with my date of...
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0
Del
JS
Jill Sweeney
Bekræftet af Feefo
bristol
9 years ago
Hvad Jill Sweeney sagde om Allianz Assistance UK:
didn't like the on line quote
the web site was a bit finicky to use but when speaking to an associate they were very helpful. the first attempt at taking out cover failed for some reason although I submitted my card details. I...
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0
Del
Pålidelig kunde
Bekræftet af Feefo
9 years ago
Easy to purchase with clear information. Documents received quickly via ema...
Easy to purchase with clear information. Documents received quickly via email which gave me all the info I'll need if I need assistance.
0
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Pålidelig kunde
Bekræftet af Feefo
9 years ago
Polite. Courteous. Value. Fast response
Polite and helpful service on the phone. Quick and satisfactory response with quote that was value for money and therefore accepted. Good insurance cover. Thank uou
0
Del
JD
James Davies
Bekræftet af Feefo
9 years ago
Hvad James Davies sagde om Allianz Assistance UK:
Easy to do and great value annual travel insurance. Very happy with their G...
Easy to do and great value annual travel insurance. Very happy with their Gold product.
0
Del
JE
John Evans,Diane Evans
Bekræftet af Feefo
9 years ago
Hvad John Evans,Diane Evans sagde om Allianz Assistance UK:
Great service so far
We booked via the website so cannot comment on personal service.
Website was clear and easy to use.
0
Del
JS
JAYNE SMITH,LIAM SMITH
Bekræftet af Feefo
9 years ago
Hvad JAYNE SMITH,LIAM SMITH sagde om Allianz Assistance UK:
quick & easy to use. Nice to get a quote quickly without having to complete...
quick & easy to use. Nice to get a quote quickly without having to complete pages of questions.
0
Del
Pålidelig kunde
Bekræftet af Feefo
9 years ago
Good service by Allianz Global Assistance UK
Very easy to work. Great job. Everything at your fingertips.
0
Del
GK
Gavin Kaicer
Bekræftet af Feefo
9 years ago
Hvad Gavin Kaicer sagde om Allianz Assistance UK:
104 minutes. No answer and No call back.
Called twice today. On hold for 47minutes each. No answer on either call. It just hung up on me. No call back either.
Raymond
Allianz Assistance UK
9 years ago
Dear Mr Kaicer, thank you for your taking the time to give your feedback. Can I arrange a suitable time for one of our customer service representatives to call you today?
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
We’re very sorry to hear about your negative experience with us. We understand that a member of our travel team contacted you, apologizing for the difficulty you had faced, and the way in which your claim was handled.
We appreciate your time in providing us with your feedback as it helps to improve our services to better treat our customers.
If you have any further questions, or suggestions, please do not hesitate to get back in touch with us.