TravelUp Anmeldelser

Good afternoon, Mr. Gilbey, Thank you for your wonderful 5-star review. We’re delighted to hear that you found the booking process easy and appreciated the excellent communication throughout. Your feedback means a great deal to us, and we look forward to helping you again in the future. Regards, TravelUp

Good afternoon, Mrs. Birkby, Thank you for taking the time to leave us a 5-star rating. We truly appreciate your support and are delighted to know you had a positive experience with us. Your feedback means a great deal to our team, and we look forward to assisting you again in the future. Regards, TravelUp

Good afternoon, Miss. Smith, Thank you for your 4-star review. We are pleased to hear that you found the booking and management of your flight hassle-free, and that you appreciated the quick and clear travel updates throughout your journey. We are also glad to know that the issues relating to your connecting flight delays were resolved promptly. Your feedback is very much appreciated and will be shared with the relevant team. Thank you for choosing us, and we look forward to assisting you again in the future. Regards, TravelUp

Good afternoon, Ms. Farrell, Thank you for your wonderful 5-star review. We’re delighted to hear that you were happy with our prices and found our responses very prompt. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Regards, TravelUp

Good afternoon, Miss Langeroodi, Thank you for your wonderful 5-star review. We’re delighted to hear that you found the booking process easy, with no complications, and that you were happy with the reasonable pricing. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Regards, TravelUp

Good evening, Thank you for taking the time to share your feedback. We are sorry to hear that you are unhappy with the emails you have been receiving and that you did not benefit from the discount mentioned. We understand how frustrating it can be to receive frequent communications that are not relevant or that do not reflect what was originally offered. This is not the experience we want for our customers, and we apologise for any confusion or inconvenience caused. We would also like to clarify that any promotional offers or discounts are subject to specific terms and conditions, and we are sorry if this was not clearly communicated to you at the time. Your feedback regarding email frequency and marketing communications has been noted, and we will review this to ensure improvements are made. If you would prefer not to receive further promotional emails, you can also unsubscribe using the link in our emails or contact our support team to update your preferences. Thank you again for your feedback. Regards, TravelUp

Good afternoon, Mr. Packer, Thank you for your 4-star review. We are pleased to hear that your overall experience was very good, and we appreciate you taking the time to share your feedback. We are sorry to learn that your special meal requests were not correctly reflected on your flights and that you did not receive the vegan meals requested. We understand how disappointing this must have been, and your comments have been shared with the relevant team for review to help improve our processes with airline communications. We also appreciate your helpful suggestion for future travellers, and we will continue working to improve the reliability of special service requests. Thank you for choosing us, and we look forward to assisting you again in the future. Regards, TravelUp

Good evening, Dr. Johnson, Thank you for your feedback, and we are very sorry to hear about your experience. We understand how frustrating and confusing it must have been to discover that your flight had been cancelled without receiving a clear notification or explanation from us. This is not the standard of communication we aim to provide, especially in situations that directly affect travel plans. We also apologise if the email you received regarding a refund was unclear and did not properly explain the situation. We appreciate how important it is to have accurate and timely information when flights are disrupted. Please be assured that your comments have been noted and will be reviewed with the relevant teams to improve our communication processes with both airlines and customers. If you would like us to review your booking in detail, please contact our customer support team with your booking reference so we can assist you further. Thank you again for bringing this to our attention, and we are sorry for the inconvenience caused. Regards, TravelUp

Good afternoon, Mr. Khan, Thank you for your excellent 5-star review. We’re delighted to hear that you were pleased with our service from start to finish, including our competitive prices, smooth booking process, and responsive customer support. It’s great to know everything was handled professionally and efficiently. We truly appreciate your recommendation and look forward to assisting you again in the future. Regards, TravelUp

Good afternoon, Mrs. Tanner, Thank you for your 5-star review. We are delighted to hear that you have had brilliant service on both of your bookings with TravelUp. It is great to know that you were satisfied with your experience and that you plan to book with us again in the future. We truly appreciate your continued support and look forward to assisting you again. Regards, TravelUp