Used wotif several times, no problems except the non- cancellation clause.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Whilst there was an initial problem with my recent booking (Mildura accommodation) booking, I was…
Whilst there was an initial problem with my recent booking (Mildura accommodation) booking, I was pleased that it was solved quickly
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Fantastic day excellent
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
I preferred the old method of booking through Wotif. However I did like the fact that…
I preferred the old method of booking through Wotif. However I did like the fact that no booking fee was added to the motel rate.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Hassle free service that just does the job
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
easier to use, however PAYMENT options could be a little clearer, maybe each option in…
easier to use, however PAYMENT options could be a little clearer, maybe each option in bold.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
I needed to cancel a motel booking as I'm now going to be staying with a…
I needed to cancel a motel booking as I'm now going to be staying with a friend. I called Wotif, got through to the (offshore) call centre quickly, and the agent was helpful. Of course would prefer a...
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0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Like the new look. Easy to navigate
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
It's really difficult to book for a family. The search results can be very confusing.…
It's really difficult to book for a family. The search results can be very confusing. Every time I have booked for family I have to call the hotel and sort the foldaway bed as there is always a...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. Apologies for the issues you had when trying to book a family room. Often rates and fees associated with extra bedding are subject to change at the hotels discretion, making it quite difficult to always list these options in full on the website. Rest assured, we're working towards a resolution and hope to see this fixed in the near future.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
my first time using Wotif and I was very dissappointed. I had a gift voucher…
my first time using Wotif and I was very dissappointed. I had a gift voucher to use after finding a property and going to book it wouldn't accept th voucher, no reason was given. So I rang, only to...
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Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re really sorry to hear that your customer service experience wasn’t as expected. We’re working hard to ensure our team provide great service, but recognise we can't get it right every time. If you’d like us to look into your booking further please contact us via https://www.wotif.com/service/ and our team can investigate.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
