Confirmation is a bit confusing as all the rates are listed. Quite superfluous wjen an…
Confirmation is a bit confusing as all the rates are listed. Quite superfluous wjen an all-in price is given. Still do not understand why wifi has to be so expensive?....like a third world country!
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Was initially introduced to Wotif by my travel agent some time ago. Easy to use…
Was initially introduced to Wotif by my travel agent some time ago. Easy to use website with no problems with hotel accomodation booking and payment. Very reliable. Will use it for all future...
Read more
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
i find this webpage easy to access and find what yoy are looking for
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
had not noticed any changes
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
I trust this site. Excellent range of hotels, have not been disappointed.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Easy and functional booking engine. Ni problems and great price
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
I recently made a booking on Wotif, only to find I'd booked the wrong date.
I phoned…
I recently made a booking on Wotif, only to find I'd booked the wrong date.
I phoned your call centre (Manesha) where I was dealt with professionally and my problem resolved.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Was asked to submit my package 3 times and still didn't get a booking, then…
Was asked to submit my package 3 times and still didn't get a booking, then had money held from my credit card with no booking. Took many calls and many hours on the phone to get my money released....
Read more
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re sorry to hear about your poor booking experience. While we strive to provide great service and features, we recognise we can't get it right every time and are always looking for ways to improve. If you’d like us to look into your booking further please contact us via https://www.wotif.com/service/ and our team can investigate.
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Couldn't use my voucher on the mobile site, then it wouldn't validate on a PC…
Couldn't use my voucher on the mobile site, then it wouldn't validate on a PC so I had to ring the call centre - who charged my credit card and told maid get a refund on the voucher amount in 8-10...
Read more
Wotif Australia
Wotif
11 years ago
Thanks for your feedback. We’re sorry to hear about the service you received when trying to redeem your voucher. We’re always looking for ways to improve, and recognise we can't get it right every time. If you’d like us to look into your booking further please contact us via https://www.wotif.com/service/ and our team can investigate.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Wotif is Australia’s favourite online travel destination offering a world of choice with accommodation, flights and packages. If you need help with your booking, chat now to our Virtual Agent
