High range of floors to choose from, every thing that I needed, friendly helpful staff
Dyddiad y pryniant: 25/05/2019
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Good:
- well laid out site
- sample service (for laminate floor) worked well and gave me an idea of what I would be buying
- friendly, human (i.e. non-call-centre robot) customer service when I hit...
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Darren
Wood Floor Warehouse
7 years ago
Hi Ian
Thank you for your feedback.
I am sorry to hear that your floor is not performing as it should. It comes with a full warranty and if it is coming apart due to any fault with the floor, it can, of course, be replaced for you free of charge.
However. this would be very unusual for any brand laminate floor that I have worked with. In my experience laminate floors coming apart are commonly down to site conditions. For example an uneven sub-floor can cause the joints to move and come apart.
Please contact me in head office on 02891 456611 at your earliest convenience and I can investigate this for you fully.
https://www.woodfloorwarehouse.co.uk/contact-us
Darren
Dyddiad y pryniant: 26/03/2019
0
Rhannwch
CU
Customer
7 years ago
What Customer said about Wood Floor Warehouse:
Great service. Recomanded!
Dyddiad y pryniant: 07/05/2019
0
Rhannwch
CU
Customer
7 years ago
What Customer said about Wood Floor Warehouse:
Very good communication, facilitated me when I left something out of original order and didn’t charge twice for delivery. Highly recommend
Dyddiad y pryniant: 01/05/2019
0
Rhannwch
CU
Customer
7 years ago
What Customer said about Wood Floor Warehouse:
Customer Service was excellent, explained all the options and differences in floors very well and never felt pressured into buying. Overall extremely happy.
Dyddiad y pryniant: 25/04/2019
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
The courier server in Galway city was terrible, otherwise very good
Darren
Wood Floor Warehouse
7 years ago
I'm sorry to hear about your courier. Unfortunately, this is something that we do not have control over.
I do hope that everything else exceeded your expectations.
Dyddiad y pryniant: 05/06/2019
1
Rhannwch
CU
Customer
Donaghadee
7 years ago
What Customer said about Wood Floor Warehouse:
Great floor, great price and I was able to collect there and then!.
Dyddiad y pryniant: 24/05/2019
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Excellent service and helpful staff who know their product.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
