ordered sample which arrived, sent an e-mail with floor size requesting cost and delivery time but no one replyed
Darren
Wood Floor Warehouse
7 years ago
Hi Martin
I am sorry to hear that you received no reply to your email. All our emails are monitored by a team and it is extremely rare that any are missed. I can only apologise if it has been missed on this occasion. I cannot find an email from this address on our system but it may have incorrectly hit a spam or virus filter without our knowledge.
We are of course contactable by phone, online chat in any case that an email is not quickly answered.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
