Hi there, thank
you for your review. I'm sorry to hear the wipers aren't clearing the windscreen completely, leaving a line behind.
Have you tried cleaning your windscreen and blades to ensure nothing is restricting a clean swipe? I would love the opportunity to help resolve this issue for you. Please check your email as I have reached out to offer support.
If you've already given both a clean and are still seeing the line, let us know, and we'll help get this sorted.
Speak soon!
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Support@wipertech.com.au
Hi there, thank you for leaving us a review and bringing this matter to our attention.
I can see that you called us yesterday outside of business hours; the good news is that we got back to you today with a resolution.
It looks like the incorrect wipers were purchased from the site; your car has a special washer-jet wiper system that we do not currently supply. I have refunded the full cost of your order. The good news is that these washer-jet wiper blades are only 3-4 months away.
Sorry we were not able to find the right parts for you on this occasion.
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Support@wipertech.com.au
Product reviews
Brian
Wipertech AU
13 hours ago
Hi there, thank you for leaving us a review and bringing this matter to our attention. I can see that you called us yesterday outside of business hours; the good news is that we got back to you today with a resolution. It looks like the incorrect wipers were purchased from the site; your car has a special washer-jet wiper system that we do not supply at the moment. I have refunded the full cost of your order. The good news is that these washer jet wiper blades are only 3-4 months away.
Sorry that we were not able to find you the right parts on this occasion.
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Support@wipertech.com.au
Hi!
Thank you for sharing your feedback with us. I'm really sorry to hear that you are not satisfied with the wiper blades you purchased.
I can see that you contacted us yesterday, and our support team has already resolved this issue via email. You purchased wipers for the older model; you need the updated wipers that we have now shipped to you.
Your feedback is important and helps us improve. If you have any other questions or need further assistance, just let us know.
Take care and have a great day! --
support@wipertech.com.au
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