Initially when I spoke with the gentleman he was polite and helpful when I was only thinking about Wonders of China. When I had decided after receiving a letter from Saga and speaking to my friend...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are only able to include complimentary chauffer driven transfers to those who upgrade to business class with Air China if they live within 75 miles of London Heathrow, and it is necessary for us to charge a supplement for any who live further. Having said this, we are sorry to hear of any disappointment with the service you received from a member of our team and please be assured all feedback we receive from our customers is always onto our management team for future improvements.
Kind regards,
Lorraine, Wendy Wu Tours
Dyddiad y pryniant: 14/02/2015
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
My experience to date with Wendy Tours I was treated with politeness and efficiency.
Dyddiad y pryniant: 14/02/2015
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Travel consultant was very helpful and patient. Excellent service.
Having only contacted one member of the Wendy Wu team I am pleased with the level of service provided.
I hope that this standard is continued when we travel to China.
Well organised by Go India.
When we arrived back in Delhi there was no information to our flight home the following day. We had to contact them.
Liz was extremely efficent. Our only problem was the...
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Wendy Wu Tours
Wendy Wu Tours
11 years ago
We are sorry to hear your flight to Goa was affected by a delay and that it was necessary for you to contact our agents in India for information about your flight home. We will pass your comments onto them. Thank you for your kind words about Liz and we hope you've returned with many happy and lasting memories of this unforgettable destination.
Kindest regards,
Lorraine, Wendy Wu Tours
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Wendy Wu Tours is the UK’s Number 1 Tour Operator to China and Japan and a leading specialist tour operator to Southeast Asia, the Indian Subcontinent, Latin America, Central Asia, the Middle East and Europe.