Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
ratings over the past year
Arddangos pob 269,282 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Love the works but terrible experience
After I had paid for my order and everything was confirmed a few days later I was told one of my items was out of stock and would be refunded. Over a week passed and I hadn’t had any dispatch...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Never received items
Order was lost in transit and I had to chase up to find out where it was
0
Rhannwch
KM
Karis Mutter
Dilyswyd gan Feefo
GBR
8 months ago
What Karis Mutter said about The Works:
Order not fulfilled and non existing customer service
Ordered online for a delivery at the start of November, the order sat at received for 10 days then disappeared from the system. Tried to contact them through email and call regarding my order and got...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
2 disappointing orders
im disabled and house bound placed my order then realised it was being delivered to the store instead of my home address i asked if i could change this and without warning they cancel my order so i...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Grotto gifts
Easy to order and quick delivery
0
Rhannwch
JW
Jodie whitehead
Dilyswyd gan Feefo
8 months ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
All out of stock
My order was cancelled by my request through my error but when I tried to re-order (as requested on the phone) I had a email to said everything I ordered was out of stock.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Disappointed
Delivery took over 4 weeks due to a warehouse change. I had to call them for updates. I was offered to cancel but I said I wanted to continue as I wanted the items I had ordered. When delivered at...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.