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The Works Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 269,282 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Very poor as still waiting to receive parcel

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Order never arrived!

I placed my order on the 11th November and still have not received my order on the 10th of December. Will never order from The Works again. I needed the order for a Christmas fair at the end of...

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Mary Williams

Dilyswyd gan Feefo

GBR

8 months ago

What Mary Williams said about The Works:

The Works is a brilliant shop to use on line

I have used the works on line for several years with a lot of satisfaction and so pleased with the service.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Great

Easy ordering, quick informed delivery

Nicola Vaughan

Dilyswyd gan Feefo

GBR

8 months ago

What Nicola Vaughan said about The Works:

Email - ‘Review your purchase’ - I would if it had been delivered

Complete and utter shambles of a company. First order (4th Nov) refunded in total (19th Nov) when only 2 items were out of stock. Reordered the same items (19th Nov) with 2 different items to replace...

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that there has been issues with your online orders. Due to the warehouse relocating this has caused unforeseen issues with the despatch of orders. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Dreadful Delivery Times

Dreadful service. I placed an order on 6th November thinking that would be enough time to have it delivered for Christmas....it is now almost 5 weeks later and I still haven't received the order. ...

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Delivery the works

Easy ordering quick delivery very pleased with goods

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

2026 Organising

Easy to order Great value and product choice Prompt delivery “Thank you”

carol osullivan

Dilyswyd gan Feefo

8 months ago

Cwsmer Dibynadwy

Dilyswyd gan Feefo

8 months ago

Absolutely shocking will not buy online from the works again. I bought multiple books and recieved 1 all the others while in stock when purchased went out of stock after purchase took over 3wks to...

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear bout the issues that have arisen with your order. This has occurred due to the warehouse relocating We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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