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The Works Adolygiadau

http://www.theworks.co.uk

Inspiring and empowering customers to read, learn, create and play

Service

3.2

556

100

105

448

1,284

ratings over the past year

Arddangos pob 269,282 adolygiad

Alan cranwell

Dilyswyd gan Feefo

10 months ago

What Alan cranwell said about The Works:

Disappointed

Rubbish I haven't received my order.

Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a refund has been issued. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Never again

I have ordered twice from the works, the first time I was missing one of my items, second time I received completely the wrong order. Delivery takes far too long, Will never be ordering again.

Donna Smith

The Works

10 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that about the issues that arose with your orders. We are working closely with our warehouse team to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Elizabeth Campbell

Dilyswyd gan Feefo

GBR

10 months ago

What Elizabeth Campbell said about The Works:

The service, from ordering to receiving my order, was first class. Would recommend The Works to anyone looking for good value and good products

Christine Cowley

Dilyswyd gan Feefo

GBR

10 months ago

What Christine Cowley said about The Works:

Would buy again

Lovely trainers and quick delivery

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

One for all

Prompt service always quality products I always find my craft supplies books and gifts at the works

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Would use their online service again

Absolutely fine, was kept informed of when to expect deliver, had no problem ordering online

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Easy to use.

Website is really easy to use. You could argue that because you are using click and collect ,why not just go into the shop? I prefer the ease that it takes just to order online, and then just collect...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Puzzle time

Always get good service from them and quick delivery. Very good product with a wide choice of subjects

Sue Jones

Dilyswyd gan Feefo

GBR

10 months ago

What Sue Jones said about The Works:

Disappointed this time

I've always been very happy with the service from the Works but was disappointed with my last order. It was not well packed and there were items missing. Customer Services did respond to my email and...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

10 months ago

Quick easy order and delivery

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