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The Organic Gardening Catalogue Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 1,169 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

I have been a member of Garden Organic for years and received consistently good service.

Amy

The Organic Gardening Catalogue

4 years ago

Thank you for your review. It is great to hear that you have been consistently impressed with the service received. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Maryanna Tipper

Dilyswyd gan Feefo

4 years ago

What Maryanna Tipper said about The Organic Gardening Catalogue:

Professional, fast delivery. Good variety of Organic Seeds/Plants. Sadly I left it too late and had to buy different varieties in place of preferred. Can't tell quality of seeds yet as only sowed 6...

Amy

The Organic Gardening Catalogue

4 years ago

Thank you for your review. We are pleased to hear that you were happy with the speed of delivery and that you were impressed with the variety. We hope that you will be delighted with the germination of your seeds and we appreciate your feedback. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Mel A

Dilyswyd gan Feefo

4 years ago

What Mel A said about The Organic Gardening Catalogue:

Good service

Received plants quickly and with only a few broken branches. They're healthy looking.

Amy

The Organic Gardening Catalogue

4 years ago

Thank you for your review. We are sorry to hear that there were a few broken branches but we are pleased that in general they were healthy on arrival and we hope that they go on to thrive. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Christine Venney

Dilyswyd gan Feefo

4 years ago

What Christine Venney said about The Organic Gardening Catalogue:

I'd bought artichoke plugs and the first lot arrived very battered and broken, either due to the packing process or the rough delivery (chucked through letterbox) by Yodel. The customer service team...

Amy

The Organic Gardening Catalogue

4 years ago

Thank you for your review. We do apologise that your original order was not given the care we would expect during the packing and delivery process and that this resulted in your plants being damaged on arrival. We are pleased to hear our Customer Service Team were able to resolve things effectively and efficiently but we apologise for any disappointment caused. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Good organic plants

The items ordered all arrived in good time and I would always recommend them for the selection of organic plants.

Emily

The Organic Gardening Catalogue

4 years ago

Thank you for taking the time to leave us such a fantastic review! We are so happy that we were able provide you with an excellent ordering experience with excellent service. We thank you for you custom and hope you will use us again in the future for your gardening needs.

VALERIE Lane

Dilyswyd gan Feefo

4 years ago

What VALERIE Lane said about The Organic Gardening Catalogue:

satisfied

The seedlings arrived in disarray because of how they were packed,The were strong and healthy and are now happily growung on my allotment

Emily

The Organic Gardening Catalogue

4 years ago

Good afternoon Valerie, thank you for taking the time to provide us with your feedback. It truly means the world to us when our customers take the time to share their experience! We are delighted to hear that you are pleased with the plants received and these are growing on well as expected. We thank you for you custom and hope you will use us again in the future for your gardening needs.

Ulrich Loening

Dilyswyd gan Feefo

4 years ago

What Ulrich Loening said about The Organic Gardening Catalogue:

Lots of things I know from decades, are no longer therre

ONline catalogues was awkward to use; it's mostly difficult to take a step back to where you were.

Emily

The Organic Gardening Catalogue

4 years ago

Thank you for taking the time to provide us with your feedback Ulrich. It is not every day that we receive feedback such as yours which provides us with constructive insight. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide and those that need improvement, and we will take your feedback onboard to improve the online catalogue. We sincerely thank you for taking the time to share your thoughts with us.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Very happy with purchase.

Delivered on time and at a good price.

Amy

The Organic Gardening Catalogue

4 years ago

Thank you for your wonderful review! It is great to receive positive feedback on our products and we appreciate your comments. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Phil Slade

Dilyswyd gan Feefo

Peterborough

4 years ago

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What Phil Slade said about The Organic Gardening Catalogue:

Only good for the compost heap

The plugs have been delivered on 4 separate occasions without notice. They plant were limp, weak and some of them leggy. Some were broken. Terrible condition and now most of the have died

Emily

The Organic Gardening Catalogue

4 years ago

Good afternoon Phil, I am so sorry to learn that your tomato plants did not arrival in prime condition as we would expect. This is certainly not the standard of quality we aim to provide and I would like to apologise for the disappointment caused. I have emailed you directly today to discuss this further and offer a resolution for you.

Clifford Barker

Dilyswyd gan Feefo

pontardawe

4 years ago

What Clifford Barker said about The Organic Gardening Catalogue:

all 3 cucumbers were snapped from their roots

get a better delivery provider

Amy

The Organic Gardening Catalogue

4 years ago

Thank you for your review. We are sorry to hear that our couriers let us down and your plants were damaged on arrival, this is not the quality of product we would expect our customers to receive and we can only apologise for any disappointment caused. If you can contact our Customer Service Team direct they will look to resolve this for you. Kind Regards, Amy, Suttons Customer Care

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