The Organic Gardening Catalogue Adolygiadau

We are sorry to hear that your plants were not packaged as well as we would expect, we appreciate your comments and apologies for any disappointment caused. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

We are so sorry to hear that you are not happy with your order on this occasion, and this arrived in poor condition due to issues with delivery, this is very disappointing and certainly not up to our high standards of quality or service. We are so sorry for the disappointment caused and hope you will give us a chance to rectify this. Customer satisfaction is very important to us, and we always want to hear from our customers if there are any issues with the condition of plants on delivery. Please contact our customer care team directly via phone, email or our website regarding your disappointment and they will be happy to assist you with a resolution.

Wow! Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to provide you with what you were looking for. We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! It’s our pleasure to serve customers like you. We hope you’ll visit us again soon. Have a wonderful day!

We are sorry if you have not received your order, we can see that it was despatched within a few days of placing your order and should have been received by now, we were unaware that you had not received your order. Please contact our Customer Service Team direct so they can resolve this for you. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

We are sorry to hear that you were disappointed with some of the plants received and that the quality of them was variable, this is not the kind of feedback we would expect in relation to our products and we can only apologise for the disappointment caused. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care

Thank you for four stars! We are delighted that your order arrived safely in a timely manner and to hear that you are pleased with our service. We hope you’ll visit us again soon.

Thank you for taking the time to provide us with your feedback, we are so happy we were able to provide you with what you were looking for in a timely manner. It’s our pleasure to serve customers like you and we hope you’ll visit us again soon.

We are truly sorry to hear your comments however we can confirm we have responded to all emails we have that have come through to us from you, we can only apologise if you have not received our replies. A refund has already been processed for the Garlic as sadly we were not able to send a replacement out. Please accept our apologies for any inconvenience caused during this order. Kindest regards, Meg. The Organic Gardening Catalogue

Thank you so much for taking the time to share your review with us, we are truly sorry for inconvenience caused but are pleased to see this was rectified swiftly by our customer service team. Kindest regards, Meg. Suttons.

Thank you for your wonderful review! We appreciate your great feedback of both our products and service. Kind Regards, Amy, The Organic Gardening Catalogue Customer Care