Very helpful customer service staff. I found the website a bit confusing but their staff were very good at steering me through it.
Simon
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you are happy with the service.
Kind regards,
Simon,
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Good experience buying the policy, difficult from the documents now too see the policy details ie what value vet insurance etc
Simon
The Insurance Emporium
1 year ago
Good morning,
Thank you for your review.
The details of your policy cover are outlined in the policy document under ‘Your Policy Cover and Optional Benefits’ on page 6. Each section explains the terms, exclusions, and any limitations associated with the cover.
With regard to vet fees, this is listed as an optional benefit and was not selected during your online application. As a result, it is not included in your current cover.
If you’d like to review or make changes to your policy, our Customer Contact Team would be happy to help. Please give them a call on 03300 244 007.
Kind regards,
Simon,
The Insurance Emporium
0
Rhannwch
MC
MRS TINA CAMPBELL
Dilyswyd gan Feefo
Kilmarnock
1 year ago
What MRS TINA CAMPBELL said about The Insurance Emporium:
Static caravan insurance
The ladies i spoke to on the phone were very friendly and helpful
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you are happy with the service.
Kind regards,
Kirsty
The Insurance Emporium
0
Rhannwch
MB
MR R BILLINGE
Dilyswyd gan Feefo
Telford
1 year ago
What MR R BILLINGE said about The Insurance Emporium:
Great service but when it came to paying the premium with my bank details,no money taken and I didn't know if it was paid or not.I had to phone up Emporium.They told me that a penny is taken and they...
Read more
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Easy and reassuring
Gave the cover we need, easy and quick and new policy with us in days , very reassuring knowing that help is there if needed at anytime.
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Rhannwch
MB
MR COLIN BLACK
Dilyswyd gan Feefo
Somerset
1 year ago
What MR COLIN BLACK said about The Insurance Emporium:
All round fantastic to deal with.
Great customer experience in all aspects of my needs from these guys. Our recent pet bereavement, our recent claim and the attention to detail in setting up another policy for our new puppy. Thank...
Read more
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Following the prodded online was very straight forward.. untill you pay
Calendar month Luna month. This second alternative needs to be deleted. As it won’t allow you to move on.
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Rhannwch
MF
MR G FITTON
Dilyswyd gan Feefo
Bristol
1 year ago
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Great price hoping great service if we should ever need to claim
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
75
Excellent service, very helpful explained everything clear.
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.