Good morning,
Thank you for taking the time to leave a review. We are pleased you are happy with the service.
Kind regards,
Joe
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Very professional
Very professional, polite and knowledgeable
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for taking the time to leave a review. We are pleased you are happy with the service.
Kind regards,
Joe
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
No insurance
You wouldn’t insure me because of a previous claim
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
We are sorry that we were unable to provide cover to you on this occasion. When we are made aware of a previous instance of theft within the last 3 years, dependant on the type of policy being applied for, we may not be able to provide a policy due to the increased risk.
We hope you are able to source an alternative provider for your insurance cover needed.
Kind regards,
Kirsty
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Excellent
The young man my wife and I spoke to couldn’t have been more patient and helpful
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for taking the time to leave a review. We are pleased you are happy with the service.
Kind regards,
Joe
The Insurance Emporium
0
Rhannwch
MI
MRS L ISAAC
Dilyswyd gan Feefo
Chichester
1 year ago
What MRS L ISAAC said about The Insurance Emporium:
Nellie & Milo feeling happy that I have the right cover for you both
I telephoned customer service and spoke to a lovely lady I believe was Beth, I apologise if I have your name wrong. She was patient, informative and very friendly, she answered my concerns regarding...
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Kirsty
The Insurance Emporium
1 year ago
Good morning,
Thank you for taking the time to leave a review. We are pleased you are happy with the service.
We have passed on your kind feedback to Beth's manager.
Kind regards,
Kirsty
The Insurance Emporium
0
Rhannwch
MH
MR CHRISTO HOLDEN
Dilyswyd gan Feefo
Saxmundham
1 year ago
What MR CHRISTO HOLDEN said about The Insurance Emporium:
I've used your insurance before on a pet and you were very good with that
Staff very helpful and great insurance
Simon
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased to be of assistance.
Kind regards,
Simon,
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Poor experience
Tried to charge me more than what I was quoted and confirmed on their own site. They denied there was an error until I showed the screenshot proving them wrong then no apology received for their...
Read more
Kirsty
The Insurance Emporium
1 year ago
Good morning,
We are sorry to hear of your comments.
The promotional code entered when purchasing your policy unfortunately failed when the application was completed due to a glitch. This meant the policy premium reverted back to what it would have been prior to a discount. We sincerely apologise for the technical error, and that we did not provide you with an apology.
We have provided feedback to the relevant department and we can see the discount has now been applied to your policy.
Kind regards,
Kirsty
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Simon
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Simon
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased to be of assistance.
Kind regards,
Simon,
The Insurance Emporium
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Bike insurance
Good price. Good service and didn't pry into things that weren't relevant
Simon
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Simon,
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.