The Edinburgh Natural Skincare Company Adolygiadau

Thanks so much for your lovely feedback. As a small team, we are trying our hardest to get everything back in stock for our lovely Customers. Let me know if you would like anything further! Kind Regards, Emma - ENSC

Thanks so much for your feedback. A little product goes a very long way so if there's any excess, this can be used on your cuticles. The product can be worked into your skin and if you have any gloves you can put these on to really let the product sink in! Let me know if you need any further information. Kind Regards, Emma - ENSC

We're really sorry for the delay in sending your products to you. We've had multiple issues with Royal Mail and a handover of Customer care and can only apologise for the disappointment. Having looked at your tracking number, this is currently in transit out of the UK. I'll keep track of your order also. Kind Regards, Emma - ENSC

Thanks for contacting, I'm really sorry to hear how delayed your order has been. This is currently with Customs in Chicago. I will keep tracking your order number for status updates. Kind Regards, Emma - ENSC

We're really sorry that your order was delayed and we have been changing how we approach Customer Services and apologise that the expected service levels haven't hit the mark which we are trying to improve upon. From looking at your tracking information, your order was delivered on 16th February. Can you let me know if you are in agreement? Kind Regards, Emma - ENSC

Thanks for the review, with the soaps, a little really goes a very long way! Thanks again for taking the time to share feedback. Emma - ENSC

Thanks so much for your review! A little really does go a long way with our products! Kind Regards, Emma - ENSC

I'm really sorry for the delay in getting your order to you, from looking at your tracking information, this is currently in transit out of the UK. This is partially fulfilled until we restock our 3 x Hand Cream Bars. These are currently being restocked and sent to our fulfillment centre. I apologise again for the delay in response and getting your order to you. Please do let me know if you'd like any further information. Kind Regards, Emma - ENSC

Hi, I'm really sorry to hear that your order was delayed leaving the UK. Having looked at the tracking information, this is currently in Toronto. Please do let me know if you'd like any more information. Kind Regards, Emma - ENSC