Awful. I had the wrong shipping address and sent 3 emails to correct it. I did not receive a response. The order was shipped to the incorrect address and I'm stuck with a financial loss.
Dyddiad y pryniant: 05/02/2023
0
Rhannwch
GS
Gwen Sipe
Dilyswyd gan Feefo
Newton, NC. USA
3 years ago
What Gwen Sipe said about The Edinburgh Natural Skincare Company:
I wanted the 3 set when I ordered, but you only had 1available. Other than that, I love the bar and I love Edinburgh! I’ve been there 3 times and I could die there!
Dyddiad y pryniant: 14/02/2023
0
Rhannwch
JD
Jamie Dockery
Dilyswyd gan Feefo
3 years ago
What Jamie Dockery said about The Edinburgh Natural Skincare Company:
I am allergic to plastics and have tried many products to ease my symptoms. Edinburgh is by far the best. The products are so luxurious and moisturizing, and do not burn my sensitive skin not to...
My order tracking stopped days ago but I’m pelted with requests from the company to buy more and praise the product and service. Would have been nice to have a product to try…
Dyddiad y pryniant: 30/01/2023
0
Rhannwch
BW
BJ Wiltfang
Dilyswyd gan Feefo
3 years ago
What BJ Wiltfang said about The Edinburgh Natural Skincare Company:
Good Afternoon! I can see that your order was delivered on 23rd February. Are you able to confirm that all was received okay? Kind Regards, Emma - ENSC
BW
BJ Wiltfang
3 years ago
Love it and have placed my second order...
Product reviews
Dyddiad y pryniant: 01/02/2023
0
Rhannwch
CL
Cherolyn Laston
Dilyswyd gan Feefo
3 years ago
What Cherolyn Laston said about The Edinburgh Natural Skincare Company:
I have yet to receive my order. I placed it a month ago. I was told there was slow shipping but it was supposed to arrive by now. I have not heard anything from your company telling me where and when...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
I'm really sorry for the delay in your order reaching you, having looked at the tracking information, this is currently in transit in Chicago. Please let me know if you need any further details. Kind Regards, Emma - ENSC
JM
Janis Mecklenburg
3 years ago
Thank you for responding. It would be wonderful if you could keep your customers informed on the whereabouts of our orders in future. Something to ponder. I will anxiously await the delivery of my items and see if I can warrant a better review.
Emma
The Edinburgh Natural Skincare Company
3 years ago
Good Afternoon, I can see that your order was delivered on 25th February. Can you kindly confirm that you have received your order? Many Thanks, Emma - ENSC
JM
Janis Mecklenburg
3 years ago
Hello. I did receive my order. The package was a little worse for wear but the items were intact. Fortunately I feel the wait was worth it as the quantity of oils and fragrances were stellar. I will more than likely place more orders knowing it may be a month or so to receive them. I am deducting a Star from my rating upgrade for that reason.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.