Suttons Adolygiadau

Thank you for your review. We are sorry to hear of the delay with your seed order, unfortunately due to the demand around the Christmas period on ourselves and the postal service some items were taking longer to be delivered than anticipated and we can only apologise for this. We apologise that your hibiscus adonicus pearl arrived in such poor condition, we have emailed you directly in relation to this and apologise for any disappointment caused. Kind Regards, Suttons

Thank you for your review. We are pleased to hear that you were happy with the value and speed of despatch. We are sorry to hear that the packaging and delivery has let us down and your order has arrived in such poor condition. We have emailed you directly in relation to this and can only apologise for any disappointment caused. Kind Regards, Suttons

Thank you for your review. We can see that a delay email was sent out to you on 12/11/21 and we can only apologise if you did not receive this. We appreciate your comments and will pass on your feedback. Kind Regards, Suttons

I am glad to hear you are pleased with our service and found the website easy to use, thank you for taking the time to leave your feedback.

Thank you for your review. We are sorry to hear that one of your blackcurrant roots were weaker than expected. We hope that once planted it will grow well and you will be happy with the results. We have noted your concerns and if you do have any further issues please do let us know and we can look into this further for you. Kind Regards, Suttons

Thank you for your 5 star review, we are so pleased to hear you are happy with this item.

Thank you for your 5 Star Review. I am glad to hear you are happy with your order and our service. Your comments are appreciated and thank you for taking the time to let us know.

Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time.

Thank you for your review. We are sorry to hear that you had some issues with the quality of the product received and we can only apologise for this. We have emailed you directly to resolve this for you and we can only apologise for any disappointment caused. Kind Regards, Suttons

Thank you for taking the time to provide your valuable feedback. We are ever so sorry to hear you found the website difficult to navigate our web team work tirelessly to ensure all of our customers find the online order process as stress free as possible so we apologise this has not been the case here and we will take this onboard. During the festive period we do offer gift options on a range of our products, these will then be delivered in time for Christmas, sadly we are unable to offer gift options for other specific special occasions. If you wish to update your mailing list preferences we will be more than happy to assist with this if you would be kind enough to contact our customer care team directly.