How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Suttons Adolygiadau

https://www.suttons.co.uk

ARDDERCHOG

Service

4.2

Product

3.9

2,742

733

427

195

392

4,489

ratings over the past year

24,197 allan o 24,196 adolygiad

sue mccoy

Dilyswyd gan Feefo

Wigan

4 years ago

What sue mccoy said about Suttons:

Excellent value for money

Easy to order. Plenty of choice. Emailed for advice as new to gardening. Replied quickly. Encouraged me tocontact them again if needs be. The plants are all value for money and good quality..

Megan

Suttons

4 years ago

Fantastic! We are thrilled to hear you are happy with the service you have received from our customer care team and we appreciate the time you have taken to share your review with us.

Product reviews

Dyddiad y pryniant: 25/01/2022

John Bigland

Dilyswyd gan Feefo

4 years ago

What John Bigland said about Suttons:

Reliable, comprehensive choice, good bargains.

Great service. I like the products and great choice of items. Well recommended for gardening needs. When contacted very polite and very helpful. Bulbs purchased doing well in garden at bargain price.

Megan

Suttons

4 years ago

We are so pleased to hear this, thank you ever so much for taking the time to share your kind words with our community. We are glad to hear you are happy with the products and service you have received and we are grateful for your wonderful feedback regarding our team.

Product reviews

Dyddiad y pryniant: 25/01/2022

Patricia Cotterell

Dilyswyd gan Feefo

4 years ago

What Patricia Cotterell said about Suttons:

Very pleased with my order. I had email to say it had been sent out. And it came within a couple of day.

Megan

Suttons

4 years ago

Thank you for the 5 star review of your order and our service. We do appreciate you taking the time to leave your comments.

Product reviews

Dyddiad y pryniant: 24/01/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Seeds arrived promptly. Peas have been especially good quality

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are so pleased to hear the item arrived in the promised time.

Product reviews

Dyddiad y pryniant: 24/01/2022

Joan Hardwick

Dilyswyd gan Feefo

4 years ago

What Joan Hardwick said about Suttons:

Love the beans

Plants looks good arrived quickly never been any good with this plant hopefully better this time deer got in garden last year eat them all

Megan

Suttons

4 years ago

We are grateful for the time you have taken to share your review with us, we are pleased to hear you are happy with the item you have received and we hope you get to enjoy them as much as the deer did!

Product reviews

Dyddiad y pryniant: 24/01/2022

Sonia simmons

Dilyswyd gan Feefo

Doncaster

4 years ago

What Sonia simmons said about Suttons:

Excellent range of seeds Easy to order good offers and prompt service

Excellent service

Megan

Suttons

4 years ago

Thank you for your 5 star review, we are so glad to hear you are happy with the selection of products we offer and the service you have received. Thank you so much for taking the time to share this with us.

Product reviews

Dyddiad y pryniant: 25/01/2022

Robert Jones

Dilyswyd gan Feefo

4 years ago

What Robert Jones said about Suttons:

Ok with packaging query

As advertised but puzzled that seeds and labels were sent in 2 packages!

Megan

Suttons

4 years ago

Many thanks for your review, we are grateful for such positive feedback and are pleased to hear you are happy with the order. We can confirm the order was divided into two parcels due to the weight limits with Royal Mail, we hope this did not cause any inconvenience.

Product reviews

Dyddiad y pryniant: 10/01/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

It’s easy to place orders

Fairly easy r To place oders

Naomi

Suttons

4 years ago

Thank you for taking the time to leave your positive review. It is good to know you found the order process easy and hope you will be pleased with your purchase. Your comments are appreciated.

Product reviews

Dyddiad y pryniant: 21/01/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Tracking delivery was difficult as the Web link didn't show when it was out for delivery so arrived before the link had been updated

Megan

Suttons

4 years ago

Thank you for your feedback, we are sorry to hear this and we will certainly look into this issue further. We are grateful for your review.

Product reviews

Dyddiad y pryniant: 01/02/2022

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Over charged took over a month fir the refund

Terrible experience over charged by £92 took over a month to finally see my refund - terrible service

Megan

Suttons

4 years ago

Thank you for your review, please accept our sincerest apologies for the duplicated payment, we can assure our team worked to resolve this technical error as swiftly as possible but we apologise for the inconvenience caused and your feedback will be taken on board.

Cwsmer Dibynadwy

4 years ago

they took almost 2 months to resolve after endless calls from me. very bad service.

Naomi

Suttons

4 years ago

I can only apologise for the time it took to resolve your query and for any inconvenience this may have caused.

Product reviews

Dyddiad y pryniant: 13/01/2022

Not received a review invite?

Broccoli Sprouting Summer Purple - Seeds

View all media (7)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Suttons Adolygiadau

Sweet Pea Seeds - Anne GreggRhagor o adolygiadau o’r cynnyrch hwn (15)Edrychwch ar wefan y cynnyrchBought seeds and they a bargain. Got to sow yet

Sweet Pea Athena MixRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrchBought seeds and they a bargain. Got to sow yet

Sweet Pea Snoopea Acacia Pink MixRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchBought seeds and they a bargain. Got to sow yet

Sweet Pea Albutt BlueRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrchBought seeds and they a bargain. Got to sow yet

Sweet Pea Minuet Balcony Purple StripeRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrchBought seeds and they a bargain. Got to sow yet

Sweet Pea Minuet Balcony Magenta StripeRhagor o adolygiadau o’r cynnyrch hwn (7)Edrychwch ar wefan y cynnyrchBought seeds and they a bargain. Got to sow yet

Onion Seeds - Ailsa CraigRhagor o adolygiadau o’r cynnyrch hwn (13)Edrychwch ar wefan y cynnyrchHave not started on these yet. Good packaging. Prompt delivery.

Tomato Seeds - F1 FantasioRhagor o adolygiadau o’r cynnyrch hwn (14)Edrychwch ar wefan y cynnyrchHave not started on these yet. Good packaging. Prompt delivery.

Bean Runner Seeds - Scarlet EmperorRhagor o adolygiadau o’r cynnyrch hwn (27)Edrychwch ar wefan y cynnyrchNot started on these yet. Everything boxed up well. Prompt delivery.

Beetroot Seeds - F1 ActionRhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrchHave not started on these yet. Good packaging. Prompt delivery.

Chilli Pepper Seeds - Hot RodRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrchHave not started on these yet. Good packaging. Prompt delivery.

Geranium F2 Seeds - Super Hybrid MixRhagor o adolygiadau o’r cynnyrch hwn (25)Edrychwch ar wefan y cynnyrchJust what i wanted. Came on time.

Strawflower Seeds - Forever MixRhagor o adolygiadau o’r cynnyrch hwn (21)Edrychwch ar wefan y cynnyrch

Antirrhinum Seeds - Magic Carpet MixRhagor o adolygiadau o’r cynnyrch hwn (10)Edrychwch ar wefan y cynnyrch

Grasses Ornamental Seeds - Bunny TailsRhagor o adolygiadau o’r cynnyrch hwn (9)Edrychwch ar wefan y cynnyrch

Lobelia Riviera RoseRhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrch

Zinnia Lavender QueenRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrch

Dahlia Double Cactus MixRhagor o adolygiadau o’r cynnyrch hwn (8)Edrychwch ar wefan y cynnyrch

Statice Compindi BlueRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrch

Agapanthus Plants - Blue and White CollectionRhagor o adolygiadau o’r cynnyrch hwn (150)Edrychwch ar wefan y cynnyrchArrived quickly and in good order hopefully will grow better than have been before

Cucumber Seeds - F1 BabyRhagor o adolygiadau o’r cynnyrch hwn (43)Edrychwch ar wefan y cynnyrchGood amount of seeds for the money

Tomato Organic Seeds - Green ZebraRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrchCan’t wait to plant the seeds as I have never seen this variety before

Peony Plant - Pink HawaiianRhagor o adolygiadau o’r cynnyrch hwn (51)Edrychwch ar wefan y cynnyrchUnusual varieties and good value.easy to order and prompt delivery

Ageratum Seeds - Blue MinkRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrchToo early to tell properly

Alyssum Seeds - Snow Carpet Improved StrainRhagor o adolygiadau o’r cynnyrch hwn (8)Edrychwch ar wefan y cynnyrchToo early to tell properly

Marigold Afro-French Seeds - F1 Zenith MixRhagor o adolygiadau o’r cynnyrch hwn (8)Edrychwch ar wefan y cynnyrch

Petunia Seeds - F2 Cheerful MixRhagor o adolygiadau o’r cynnyrch hwn (12)Edrychwch ar wefan y cynnyrchToo early to tell properly

Herb Seed - Basil SweetRhagor o adolygiadau o’r cynnyrch hwn (21)Edrychwch ar wefan y cynnyrchToo early to tell properly

Lobelia Seeds - Crystal PalaceRhagor o adolygiadau o’r cynnyrch hwn (19)Edrychwch ar wefan y cynnyrchToo early to tell properly

Cineraria maritima Seeds - Silver DustRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchToo early to tell properly

Geranium F2 Seeds - Super Hybrid MixRhagor o adolygiadau o’r cynnyrch hwn (25)Edrychwch ar wefan y cynnyrchToo early to tell properly

White LabelsRhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrchDkwnmsrked because if use of separate package

Californian Poppy Seeds - Lady MarmaladeRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrchNot yet planted so cannot review yet

Agapanthus Plants - Blue and White CollectionRhagor o adolygiadau o’r cynnyrch hwn (150)Edrychwch ar wefan y cynnyrchEasy to place orders today

Raspberry - Cascade DelightRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrchI never give 5 stars as there can always be a better service in this case delivery information

Raspberry Fruit Plants - Glen AmpleRhagor o adolygiadau o’r cynnyrch hwn (71)Edrychwch ar wefan y cynnyrchNever give full marks to anything the delivery information could have been better

Wineberry PlantRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchBecause I never give top marks to anything because there can always be inproved.

Nerine bowdenii Bulbs - PinkRhagor o adolygiadau o’r cynnyrch hwn (54)Edrychwch ar wefan y cynnyrchToo many purchased - no guarantee they will bloom next year either

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?