I have been a customer for years. My last transaction left a bitter taste. SC is great at bombarding you with emails but terrible CS. I reached out to CS team to help with an issue that I had with...
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Derek
Supplement Centre
6 years ago
Please accept our sincere apologies for the poor service you had on this occasion. Our customer service staff have a good knowledge of our products and I am sorry that they were unable to answer your query to your satisfaction. We will of course look into this further for you. We do admit that at times during the early stages of the lock down that the service wasn't up to the usual level, gladly things are now back to norm and we would hope that you will give us the chance to show you that this was a one off in future.
Product reviews
Derek
Supplement Centre
6 years ago
That's great, we look forward to hearing from you again.
Derek
Supplement Centre
6 years ago
That's great, we look forward to hearing from you again.
Derek
Supplement Centre
6 years ago
I am sorry to hear this. The item was showing as available when the order was placed, but when we went to pack your order unfortunately there were none on the shelf. As the item had been discontinued, we had no option other than to issue a refund. We apologise once again that we were unable to fulfil your order, and we fully appreciate your frustration.
Dyddiad y pryniant: 16/04/2020
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Neath
6 years ago
What Trusted Customer said about Supplement Centre:
They are great products very good price and delivery is very quick have bought from this supplier several times you all so get loyalty points 1 point equals 1 penny which you can cash in any time I...
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Derek
Supplement Centre
6 years ago
That's what we like to hear, thank you.
Product reviews
Derek
Supplement Centre
6 years ago
That's what we like to hear, thank you.
Dyddiad y pryniant: 27/04/2020
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Herne Bay Kent
6 years ago
What Trusted Customer said about Supplement Centre:
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.