Very good, have to see how pet insurance works as never had before.
CX
SPCA Pet Insurance
3 days ago
Hi there,
Welcome to SPCA Pet Insurance. Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
The service I received, though limited as I had very little queries or questions, was very good - received prompt follow up calls.
CX
SPCA Pet Insurance
4 days ago
Hi there,
Thank you for your kind review! We're so pleased to hear you found the process quick, easy, and hassle-free. It's great to know our team provided prompt follow-up and good service, even though you didn't need much assistance.
We really appreciate you taking the time to share your experience and thank you for choosing us.
Kind regards,
Scott
Easy process. Reassurance and piece of mind our family companion is covered
CX
SPCA Pet Insurance
10 days ago
Hi there,
Thank you for your wonderful review! We're so pleased to hear that you found the application process easy and straightforward. It's great to know we've been able to provide you with peace of mind knowing your beloved family companion is covered.
We truly appreciate your support and look forward to being there for you whenever you need us.
Kind regards,
Scott
Product reviews
Dyddiad y pryniant: 29/06/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 days ago
Amazing service
CX
SPCA Pet Insurance
10 days ago
Hi there,
Thank you for your wonderful review! We're delighted to hear you had an amazing experience with our service. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Scott
Hi Jordan,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Easy to understand, straightforward and affordable.
CX
SPCA Pet Insurance
14 days ago
Hi there,
Thank you for your fantastic feedback! We're delighted to hear you found the process easy, straightforward, and affordable. Making insurance simple and easy to understand is what we aim for, so we really appreciate your kind words.
Thank you for choosing us!
Kind regards,
Scott
Hi there,
Thank you for your wonderful feedback. We're delighted to hear that you had an awesome experience. We truly appreciate your support and thank you for choosing us.
Kind regards,
Scott
Hi there,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We value your comments and will share them with our team as we continue working to improve our products and service.
Kind regards,
Scott
Cwsmer Dibynadwy
1 month ago
And STILL, even with this response from SPCA, this person with a disability that makes it very difficult as well, EXTREMELY painful to use my fingers(for txt/type/etc) has yet to receive the requested TELEPHONE CALL. which does not require using my fingers, thereby being my preferred method of communicating!
CX
SPCA Pet Insurance
1 month ago
Hi there,
Thank you for your reply, I have organised for one of our team members to be in touch. Can you please specify what your concerns are about as it will assist us in directing you to the right place.
Kind regards,
Scott
CX
SPCA Pet Insurance
1 month ago
Hi there,
I understand that our team has attempted to reach you, but it went to voicemail. Can you please let us know of a suitable time we can reach you or alternatively, can you please call us on 02 9296 9879.
Kind regards,
Scott
Product reviews
CX
SPCA Pet Insurance
1 month ago
Hi there,
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it can be when you're unable to receive a return call. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and will share your comments with the relevant team.
Please let us know if you require any assistance, as I can connect you with one of our team members at a time suitable for you.
Kind regards,
Scott
Dyddiad y pryniant: 03/06/2026
0
Rhannwch
SB
Sanele Bentley
Dilyswyd gan Feefo
NZL
1 month ago
What Sanele Bentley said about SPCA Pet Insurance:
It will help my baby if something happen.
CX
SPCA Pet Insurance
1 month ago
Hi Sanele,
Thank you for your feedback. We're glad to hear that having cover in place gives you peace of mind knowing your baby will have support if the unexpected happens. We appreciate you choosing us.
Kind regards,
Scott
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.