Phone answered promptly .. Ollie was friendly and well informed . Dealt with query and secured a booking
0
Rhannwch
DH
David Hodges
Dilyswyd gan Feefo
GBR
17 hours ago
What David Hodges said about ROL Cruise:
Helpful,Accurate ,Pleasant
The personnel are always pleasant and Helpfull together with accurate information.
The perks are also worth having.
Megan Hammond
ROL Cruise
15 hours ago
Thank you for your review, we are thrilled to hear that the agent was pleasant and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Rhannwch
DC
David Crafter
Dilyswyd gan Feefo
GBR
1 day ago
What David Crafter said about ROL Cruise:
Booking Azamara cruise
When Morgan started to look into a cruise for me,she rang back very quickly to point out that I ALREADY had a booking with them covering the dates I wanted. She then pointed out that I need not lose...
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Megan Hammond
ROL Cruise
15 hours ago
Thank you for your 5-star review, we are so pleased to hear that Morgen was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 day ago
Very knowledgeable about the cruise
The Salesperson answered the phone promptly, was very knowledgeable about the cruise and helpful.
Megan Hammond
ROL Cruise
15 hours ago
Thank you for your review, we are so pleased to hear that the agent was very knowledgeable and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 days ago
No call-back
No call-backs.
I booked on Thursday. Friday I had a call to say they couldn't return me to the same airport as departure. - unless I paid £600 for an overnight stay
As neither option was...
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Megan Hammond
ROL Cruise
1 day ago
Thank you for your feedback. We're sorry to hear about your experience and apologise for the lack of communication. Since your review, one of our agents has been in touch to discuss your booking and assist with your concerns. We appreciate your patience and thank you for bringing this to our attention. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Rhannwch
AM
Annmarie Malandrinos
Dilyswyd gan Feefo
3 days ago
What Annmarie Malandrinos said about ROL Cruise:
Rachel the advisor was very informative
Megan Hammond
ROL Cruise
2 days ago
Thank you for your review, we are delighted to hear that you found Rachel very informative. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Rhannwch
CB
Christopher Bennesch
Dilyswyd gan Feefo
6 days ago
What Christopher Bennesch said about ROL Cruise:
Excellent
Georgia
ROL Cruise
4 days ago
Thank you for your excellent 5-star review!
We're delighted to hear that you had such a positive experience with ROL Cruise. Customer satisfaction is at the heart of everything we do, and it's wonderful to know that we delivered the level of service you expected.
Thank you for choosing ROL Cruise. We appreciate your support and look forward to helping you plan your next holiday.
Kind regards,
The ROL Cruise Team
CB
Christopher Bennesch
4 days ago
Looking forward to a wonderful relationship with ROL
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 days ago
Very helpful
Very helpful and very knowledgeable about all the cruises available
Megan Hammond
ROL Cruise
3 days ago
Thank you for your review, we are delighted to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 days ago
Good all round
Efficient helpful friendly professional
Georgia
ROL Cruise
4 days ago
Thank you for your wonderful 5-star review!
We're delighted to hear that you found our service efficient, helpful, friendly, and professional. Delivering a high standard of customer care at every stage of the booking process is always our goal, so it's fantastic to know we provided a positive experience for you.
Thank you for choosing ROL Cruise. We truly appreciate your kind feedback and look forward to helping you with your future holiday plans.
Kind regards,
The ROL Cruise Team
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 30 years’ experience at ROL Cruise, we are trying to do things a little differently to the rest of the competition, and that is why we are The UK’s No.1 Independent Cruise Specialist. Choosing ROL Cruise is choosing quality and ensuring an award-winning service for your next holiday.