We're delighted to hear that the service received from all staff was excellent.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to share your feedback about this cruise. We're delighted to hear that you thought it was wonderful and you would recommend it to others.
Dyddiad y pryniant: 07/07/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Helpful office contact
Riviera Travel
Riviera Travel
2 months ago
Thank you for rating our customer service 5/5.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We're delighted to hear that you thought the Rhine Gorge was beautiful and the staff on board the ship were very caring.
Perfect.....contact with everyone from booking to the cruise itself was first class
Riviera Travel
Riviera Travel
2 months ago
Thank you for rating our customer service 5/5.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to post your 5 star review. We're delighted to hear that you thought this was one of the best river cruises you had done. We look forward to welcoming you again in the future.
very helpful. but not much info pre cruise, and no labels.
Riviera Travel
Riviera Travel
2 months ago
Hello Deirdre,
We appreciate you taking the time to share your feedback. We're pleased to hear that our service was helpful, and we regret that you felt there was insufficient information provided prior to your cruise, and that labelling was an issue. We value your input and will take your comments on board.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Hello Deirdre,
Thank you for your wonderful review of the Douro, Porto & Salamanca River Cruise! We are delighted to hear that you enjoyed the excellent and friendly staff, the perfect balance of on-deck relaxation and excursions, and the comfortable cabins and facilities. We appreciate you sharing your feedback regarding the dining experience and the mention of the mirror placement. Your insights are valuable to us as we continually strive to enhance our guest experience.
Kind regards,
Riviera Travel
Was advised by Riviera operative to pay for seats which I realise was the wrong advice. Could this be corrected. Also paid for luggage because the app is quite confusing.
Riviera Travel
Riviera Travel
2 months ago
Hello,
Thank you for taking the time to share your feedback. We understand your concerns regarding the advice received and the booking process. We do advise all guests must check-in via Ryanair’s website or app using their own Ryanair account. We appreciate you bringing this to our attention.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Hello,
We're delighted to hear that you enjoyed your trip to Germany and found it to be an amazing learning experience. It's wonderful that you appreciated the history associated with Berlin, Dresden, and Colditz, and we're pleased that Colditz was a highlight for you. We're also glad you found Dresden to be beautifully renovated and enjoyed your visit to Meissen.
Kind regards,
Riviera Travel
We are delighted to hear you had a brilliant service experience with us! Thank you for your kind words and the fantastic rating.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
We are so pleased to hear that you loved your holidays with us and that the food, drinks, and staff were so fabulous. It's also wonderful to know you found the ship beautiful. We appreciate you sharing your feedback regarding the Rhine.
Thank you for your wonderful feedback! We're so pleased to hear you had such a positive experience.
Product reviews
Riviera Travel
Riviera Travel
3 months ago
We are absolutely delighted to hear that you had an excellent cruise with us! It's wonderful to know that you enjoyed the staff, food, cabin, and excursions. We truly appreciate you sharing your positive experience
We are delighted to hear that you had such a wonderful experience with our team during your travels.
Product reviews
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your feedback with us regarding your recent river cruise. We appreciate your helpful insights about your experience on board and during the excursions, and we hope to have the opportunity to provide you with a much more seamless and enjoyable journey in the future.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
