From the moment I rang up to make an enquiry, through the online booking process, to the actual cruise, I was always very happy with the service I received. Thank you.
Riviera Travel
Riviera Travel
2 months ago
We are so pleased to hear that you had such a positive experience with Riviera Travel, from your initial enquiry right through to your cruise. Thank you for sharing your feedback.
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Riviera Travel
Riviera Travel
2 months ago
We are delighted to hear that you had such a wonderful experience on our cruise along the Danube and Rhine. It's fantastic to know that you enjoyed visiting the capital cities and German villages, and that the daily excursions proved to be enjoyable. We are so pleased that your first cruise experience with Riviera was a memorable one and that it has inspired you to book another trip with us. It is also wonderful to hear that you felt comfortable travelling solo and that both our staff and fellow passengers contributed to this. Thank you for your kind words.
We are delighted to hear that your experience was well-organized and ran smoothly. Thank you for sharing your feedback.
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Riviera Travel
Riviera Travel
2 months ago
It's wonderful to hear you had such a fantastic cruise and enjoyed the intimate atmosphere with our smaller group size. We're delighted you experienced beautiful weather, stunning scenery, and that our crew took great care of you.
Thank you for your wonderful feedback! We're so pleased to hear that everything was perfect. We truly appreciate you taking the time to share your experience with us.
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Riviera Travel
Riviera Travel
2 months ago
Thank you for your wonderful feedback! We're so pleased to hear that you had a fabulous experience. We appreciate you choosing Riviera Travel.
Dyddiad y pryniant: 12/07/2026
0
Rhannwch
DE
Derek
Dilyswyd gan Feefo
GBR
2 months ago
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* rating
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We're delighted to hear that you found your trip interesting and that the Hotel Europa in Riva del Garda provided a great location with good food and service. It's wonderful to know you had such a positive experience.
Thank you for your feedback. We're delighted to hear that you found our service to be excellent.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We are so pleased to hear that you had a wonderful river cruise and a superb experience. It's fantastic that you're looking forward to travelling with us again to discover more interesting places.
Service from Riviera was brilliant. All the staff from the initial booking to the end of the holiday were great.
Riviera Travel
Riviera Travel
2 months ago
Thank you for your wonderful review. We are delighted to hear that you found our service to be brilliant and that our staff were great throughout your booking and holiday experience.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We are so pleased to hear that you had such a wonderful experience on the Seine Paris and Normandy River Cruise. It's fantastic to know that the staff on the MS Jane Austen and our Riviera Travel team made your holiday delightful, and that you found the food excellent and your cabin comfortable. We appreciate you sharing your feedback.
Dyddiad y pryniant: 07/07/2026
0
Rhannwch
LY
Lynne
Dilyswyd gan Feefo
2 months ago
What Lynne said about Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
2 months ago
Thank you for rating our customer service 5 stars.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We're delighted to hear that you had an excellent holiday and you thought the cruise was very well organised.
Dyddiad y pryniant: 29/06/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Excellent
Riviera Travel
Riviera Travel
2 months ago
Thank you for rating our customer service 5/5.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5 star review. We trust you had a wonderful time.
We're delighted that you found our booking process to be very easy.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We're delighted to hear that you thought this tour was excellent, with a very friendly, knowledgeable and helpful tour manager. We were sorry to learn that you were split up from one another on your Eurostar journey. You may wish to use the link provided to contact Eurostar about your experience:
https://www.eurostar.com/uk-en/complaints-handling-procedure. Please be assured that we have shared your comments with our Transport team.
Very good. Although Breakfast at the Astoria was exceptional (5*), Dinner was only average-to-good (3+*).
Riviera Travel
Riviera Travel
2 months ago
Thank you for rating our customer service 5/5. Whilst we were delighted to hear that you thought the breakfast served at the Astoria was exceptional, we regret to hear that dinner fell short of your expectations. We appreciate that food is subjective and what one guest may find satisfactory, another may not. That said, all feedback is closely monitored across the season and your comments have been shared with our Product team for review.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
We're delighted to hear that you thought the itinerary was varied and interesting and that your Tour Manager was superb. We look forward to welcoming you again in the future.
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