Riviera Travel service was good from the moment we booked and there was good communication throughout.
Riviera Travel
Riviera Travel
4 months ago
We're delighted to hear that you thought our customer service was great all round.
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 4*b review.
We are so pleased to hear that your experience with Riviera Travel was positive from the point of booking, and that you found our communication to be good throughout.
We hope to welcome you again in the future.
Product reviews
Riviera Travel
Riviera Travel
4 months ago
Thank you for taking the time to share your thoughts on Malta. We're sure it will provide valuable insight for anyone considering this tour.
Riviera Travel
Riviera Travel
4 months ago
Thank you for sharing your feedback about your recent trip.
We are pleased to hear that you found Malta to be an amazing place with so much history. We understand that the popularity of certain destinations can lead to busy conditions and traffic, and we appreciate you highlighting this aspect of your experience. We hope you enjoyed exploring the country's hotspots.
It's wonderful to hear that you were pleased with every aspect of your Douro cruise. We're delighted that you enjoyed the air flights, transfers, accommodations, food, drinks, entertainment, and excursions. We're also very happy to hear your positive feedback regarding the Riviera Rose and the excellent job done by our staff, from the Captain to the entire crew.
Dyddiad y pryniant: 09/06/2026
0
Rhannwch
DE
Denise
Dilyswyd gan Feefo
GBR
4 months ago
What Denise said about Riviera Travel:
The staff were very attentive
Riviera Travel
Riviera Travel
4 months ago
We are delighted to hear that you found our staff to be very attentive. Thank you for taking the time to share your experience.
Product reviews
Riviera Travel
Riviera Travel
4 months ago
We're so glad to hear you enjoyed your river cruise along the Douro Valley and that our staff, particularly Iuri, provided such a lovely and attentive experience. It's wonderful to know you appreciated the picturesque scenery and local wildlife.
Thank you for sharing your thoughts on the hotel and day trips. As we are always striving to enhance our guests experiences, your comments have been shared with the relevant teams at head office for review.
We seemed to be more of an annoyance than valued customers. The constant banging on about tipping on the last night was awful.
Riviera Travel
Riviera Travel
4 months ago
Thank you for taking the time to share your feedback regarding our Amsterdam, Kinderdijk and Dutch Bulbfields river cruise, which departed earlier this year, and for writing to us formally at our head office.
We're sorry to learn that you remain dissatisfied with our previous response and the redress that has since been provided.
Whilst the overall feedback received for this sailing has been very positive, we recognise that each guest’s experience is unique, and we sincerely regret that your holiday did not meet your expectations. Please be assured that your comments have been carefully noted and shared with Senior Management for review, so that they may be considered as part of our ongoing commitment to improving our holidays.
Thank you once again for bringing your concerns to our attention.
Product reviews
Uploaded Media
View all media (1)
Riviera Travel
Riviera Travel
4 months ago
Thank you for taking the time to share your feedback regarding our Amsterdam, Kinderdijk and Dutch Bulbfields river cruise, which departed earlier this year, and for writing to us formally at our head office.
We're sorry to learn that you remain dissatisfied with our previous response and the redress that has since been provided.
Whilst the overall feedback received for this sailing has been very positive, we recognise that each guest’s experience is unique, and we sincerely regret that your holiday did not meet your expectations. Please be assured that your comments have been carefully noted and shared with Senior Management for review, so that they may be considered as part of our ongoing commitment to improving our holidays.
Thank you once again for bringing your concerns to our attention.
We are so pleased to hear that you found our service to be friendly and efficient. It's wonderful to know that we provided you with a top-quality experience.
Product reviews
Riviera Travel
Riviera Travel
4 months ago
We are so pleased to hear you had such a fantastic experience on our Split, Rab & Undiscovered Islands of the North Yacht Cruise. It's wonderful to know that every detail was taken care of for you.
Excellent from Riviera booking team, HQ and the cruise director and his deputy on board
Riviera Travel
Riviera Travel
4 months ago
We are delighted to hear that you had such an excellent experience with our Riviera booking team, HQ, and the cruise director and his deputy on board. Thank you for sharing your positive feedback.
Product reviews
Riviera Travel
Riviera Travel
4 months ago
We are so pleased to hear that you enjoyed your Burgundy, the River Rhone & Provence cruise with us. It's wonderful to know that you found the river and ship, the food, your cabin, and the tours to be great. We also appreciate your kind words about our Riviera team members and most of the crew. We are sorry to hear that a few of the crew seemed tired and stressed, and we will certainly take your feedback on board.
We are so pleased to hear that you had such a wonderful time on our Dubrovnik & Southern Croatia Yacht Cruise with Bosnia & Herzegovina. It's fantastic to know you enjoyed the company of your fellow passengers, the crew, and your courier, as well as the beautiful weather and scenery. We're also glad the excursions into Bosnia & Herzegovina were of interest to you.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
