Excellent but lots of queues boarding Ship and Athens Airport.
Riviera Travel
Riviera Travel
4 months ago
Thank you for advising that the customer service was excellent overall. As we are always striving to enhance our guests' experiences we have shared your feedback directly with our partnered supplier regarding the boarding of the ship.
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Riviera Travel
Riviera Travel
4 months ago
Thank you for taking the time to share your candid feedback. We were pleased to hear that you thought this was a well organised holiday and your tour manager, Carolyn contributed positively to your overall experience. As we are always striving to enhance our guests' experiences, your comments about Milos and the service charge on board have been shared with the appropriate departments at head office and with our partnered supplier for review.
Cleo superb tour manager, She was there for the group every step of the way. Communication very clear both verbally and WhatsApp messages.
Driver Odysea excellent and friendly/helpful. We felt very...
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Riviera Travel
Riviera Travel
4 months ago
We are delighted to hear that you had such a positive experience on your recent trip and that Cleo and Odysea provided you with such excellent service. It's wonderful to know that Cleo's clear communication and attentiveness made your journey enjoyable and that you felt safe and well-cared for by Odysea. We truly appreciate you sharing your feedback.
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Riviera Travel
Riviera Travel
4 months ago
We are so pleased to hear that you had an excellent experience with the Classic Greece itinerary. It's wonderful to know that the organisation, driver, and tour manager Cleo were superb and exceeded your expectations. We appreciate you highlighting how much you were able to see in a week, and that you found it more comprehensive than travelling independently.
Dyddiad y pryniant: 12/06/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 months ago
Riviera Travel
Riviera Travel
4 months ago
Thank you for rating our customer service 4/5.
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Riviera Travel
Riviera Travel
4 months ago
Thank you for sharing your kind words about our Tour Manager, Nicola. We're delighted to hear that she made such a positive contribution to your experience and we'll be sure to share your comments with her.
Dyddiad y pryniant: 09/06/2026
0
Rhannwch
GR
Graham
Dilyswyd gan Feefo
GBR
4 months ago
What Graham said about Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 5* rating
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your review. We are pleased to hear that you enjoyed your trip and found the tours and your Tour Manager to be excellent. We appreciate you sharing your feedback regarding the location of your first hotel and we are sorry to hear that it was not to your satisfaction.
We're so pleased to hear you had such an excellent experience, and that Marthese was able to provide expertly managed service. Your kind words are greatly appreciated.
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Riviera Travel
Riviera Travel
4 months ago
Thank you for sharing your experience. We're delighted to hear you found our organization, tour guides, ship management, and food to be excellent. It's wonderful to know you had a magnificent holiday cruise and were impressed with the high standard of the ship and cabins.
All good apart from the poor arrangements following the missed excursion and the compensation offered plus no answer to my email questioning it.
After 2 wonderful cruises with Riviera I’m not sure...
Excellent, well organised and efficient, great trips, knowledgeable guides
Riviera Travel
Riviera Travel
4 months ago
We are delighted to hear that you had such an excellent experience with us, from the organisation and efficiency of your trip to the great excursions and knowledgeable guides. We truly appreciate you taking the time to share your feedback.
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Riviera Travel
Riviera Travel
4 months ago
We are so pleased to hear that you had such a wonderful experience on the Highlights of the Douro Valley & Salamanca River Cruise. It's fantastic to know that you appreciated the ship, the staff, the food, and the attention to detail.
Excellent. All crew members were friendly, helpful and there was a welcoming atmosphere at all times. Tour manager and host were great (especially Josh!), food was (too) good - new clothes all round!
Riviera Travel
Riviera Travel
4 months ago
Thank you for taking the time to share your experience. We're delighted to hear that you found our crew members to be friendly and helpful, and that you experienced a welcoming atmosphere throughout your time with us. It's wonderful to know that the tour manager and host, Josh, made such a positive impression. We also appreciate your comments about the food! We hope to welcome you back on board again soon.
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Riviera Travel
Riviera Travel
4 months ago
We are so pleased to hear that you felt the trip was worth doing and that you enjoyed the food, entertainment, tour manager and host, as well as the tours themselves.
We appreciate you taking the time to share your feedback regarding the tour guides and the commentary provided. We also note your comments about the border control in Budapest.
Thank you for your feedback. We are delighted to hear that you found our booking process straightforward and that we were able to keep you well-informed throughout your experience.
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Riviera Travel
Riviera Travel
4 months ago
We are so pleased to hear that you had an excellent cruise with wonderful scenery and great food. It's wonderful that you enjoyed visiting Castelo Rodrigo and Salamanca so much.
The service could not be better. You are greeted with a smile and all the staff are friendly and helpful.
I am gluten intolerant and took my own cereal. When I arrived in the dining room on the...
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Riviera Travel
Riviera Travel
4 months ago
We are delighted to hear about your wonderful experience with our service. It's fantastic that you found our staff to be friendly and helpful, and we are especially pleased that your dietary needs were so well accommodated without any trouble. Your satisfaction is our top priority.
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Riviera Travel
Riviera Travel
4 months ago
We are so pleased to hear that you had such a wonderful experience on our Douro river cruise. It's fantastic that you enjoyed the beautiful scenery, the ports of call, and the included excursions. We're also delighted that our organisation, catering for mobility issues, and the amazing food, including special dietary requirements, met your expectations. It's wonderful to know that you found your cabin comfortable and clean, and that our staff were so friendly and helpful.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.