Thanks for your feedback – I’m glad you’re happy with the product, but I’m sorry the delivery service let you down. We’ll use your comments to review our couriers and improve the delivery experience.
Product reviews
primrose-uk
Primrose
5 months ago
Thanks for your feedback – I’m glad you like the product, but I’m really sorry about the difficulty with the battery compartment and the poor delivery experience. We’ll pass this on to improve both our packaging/labelling and setup usability in future.
Very dissatisfied with the 'professional couriers'
primrose-uk
Primrose
5 months ago
Thanks for your feedback, and I’m really sorry the delivery failed and for the poor experience with the couriers. This isn’t the standard we want; please email us with your order details so we can look into what went wrong and try to put it right.
Dyddiad y pryniant: 01/05/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 months ago
X
primrose-uk
Primrose
5 months ago
Thanks for your review. If there’s anything we can help with regarding your Primrose order or experience, please reply with a few more details.
Product reviews
Dyddiad y pryniant: 17/04/2026
0
Rhannwch
JB
Janet Barber
Dilyswyd gan Feefo
5 months ago
What Janet Barber said about Primrose:
Excellent service
primrose-uk
Primrose
5 months ago
Thank you, Janet – we’re delighted to hear you had an excellent experience with us!
Product reviews
primrose-uk
Primrose
5 months ago
Thank you for your lovely feedback, Janet – we’re really pleased you’re happy with both the product and our aftercare.
Ordered 2 different items, one came on time, the other a couple of days later.
primrose-uk
Primrose
5 months ago
Thanks for your feedback, Jeremy – we do state that while we aim to meet our delivery times, delays can occasionally happen and we’re sorry this affected your order.
Product reviews
primrose-uk
Primrose
5 months ago
Thanks, Jeremy – we really appreciate you taking the time to share such a detailed review, and it’s great to hear assembly was so straightforward and that the bins are working so well for your composting.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.