How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Primrose

Arddangos pob 96,549 adolygiad

Susan Brough

Dilyswyd gan Feefo

4 months ago

What Susan Brough said about Primrose:

Beautiful water feature

Fantastic service, first one was damaged ( these things happen), customer service sorted another one straight away. Can't fault it 😊

primrose-uk

Primrose

4 months ago

Thanks so much, Susan – we’re delighted you love your water feature and that our team could quickly sort the damaged one for you. 😊

Product reviews

Dyddiad y pryniant: 01/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Excellent Product and Service.

Excellent, quick careful delivery. Parcel was slightly damaged but contents were intact. the delivery man took photos of the damaged packaging but there were no issues. Primrose prices were...

primrose-uk

Primrose

4 months ago

Thank you for your lovely feedback – I’m glad your order arrived safely and that you’re happy with our prices and service. We really appreciate you taking the time to share this.

Product reviews

Dyddiad y pryniant: 01/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Perfect

Very quick delivery, thank you

primrose-uk

Primrose

4 months ago

Thank you for your lovely feedback – we’re delighted your order arrived so quickly!

Product reviews

Dyddiad y pryniant: 01/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Dispatched and delivered rapidly, because of weight were delivered on palette, young Man who delivered had to help me by removing from palette individually which was good of him.

primrose-uk

Primrose

4 months ago

Thank you for your lovely feedback – we’re glad your order arrived quickly and that the driver was so helpful with the pallet delivery.

Product reviews

Dyddiad y pryniant: 18/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Not good

As I stated in the review, I never had any confirmation of order. I had to contact customer service myself on several occasions to try and find out where the order was and I was not happy at all.

primrose-uk

Primrose

4 months ago

I’m really sorry for the poor experience and the lack of communication around your order. If you’re happy to email your details to info@primrose.co.uk, we’d like the chance to look into what went wrong and try to put things right.

Dyddiad y pryniant: 01/06/2026

GERALD JOHN FRANCIS

Dilyswyd gan Feefo

GBR

4 months ago

What GERALD JOHN FRANCIS said about Primrose:

Satisfied Customer

Very good

primrose-uk

Primrose

4 months ago

Thanks, Gerald – we’re delighted to hear you had a very good experience with us!

Product reviews

Dyddiad y pryniant: 15/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Friendly and professional.

primrose-uk

Primrose

4 months ago

Thank you for your lovely feedback — we’re really pleased you found the service friendly and professional.

Product reviews

Dyddiad y pryniant: 23/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Great service & product

A very quick delivery & very easy to order,

primrose-uk

Primrose

4 months ago

Thank you for your lovely feedback – we’re delighted you found it easy to order and that delivery was so quick. We really appreciate you taking the time to leave a review.

Product reviews

Dyddiad y pryniant: 29/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Garden furniture you will be happy with

Excellent service. Very quick delivery and driver took it into my garden for me

primrose-uk

Primrose

4 months ago

Thank you so much for your lovely feedback – we’re delighted you’re happy with your garden furniture and the delivery service!

Product reviews

Dyddiad y pryniant: 29/05/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 months ago

Great company and product

Easy to use on website. Sturdy willow edging - very pleased with product and service

primrose-uk

Primrose

4 months ago

Thank you for your lovely feedback – we're delighted you found the website easy to use and are pleased with your willow edging and our service.

Product reviews

Dyddiad y pryniant: 29/05/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Primrose Adolygiadau

Bekko Falls Stone Effect 3-Tier Rock Cascade Water Feature With LED LightsMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchWater feature is beautiful especially at night with the lights on.

Grey Solar Imperial Tiered Powered Water Feature With LED LightsMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThis water feature is delightful and sit next to my bench in my back garden. It was relatively easy to assembled and works a treat.

W95cm Zinc Galvanised Silver Tall Trough Planter with Insert - By Primrose™Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchLove it, very happy. Good value, speedy delivery & it looks perfect.

D56cm Terracotta Vase PlanterMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat size, looks beautiful , really solid and incredibly heavy. I'm well pleased with my purchase despite the expense.

3-4 Seater Bench Cover 193cm x 81cm - Premium - BlackMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGood quality product at a good price

55cm Carbon Glaze Effect Bowl Planter - By Primrose™Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Split Bamboo Cane Artificial Fencing Screening 4.0m x 2.0m (13ft 1in x 6ft 7in) - | Papillon™Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchLooks very well made, feels nice & strong , time will tell,

Primrose Woven Willow Edging - Pack Of 2Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchArrived on date. Good sturdy edging and good long spikes to put into the ground without the wind blowing them over. So impressed we're looking to buy woven willow fencing. Highly recommended

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?