What Trusted Customer said about Plastic Pipe Shop:
Excellent service by Plastic Pipe Shop
easy and simple to order and prompt delivery
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Plastic Pipe Shop:
Good price and quick delivery
Clear easy to use web site, good help on phone, good pricing and excellent delivery.
Bob Bawden
Plastic Pipe Shop
9 years ago
Thank you for taking the time to leave us feedback. We are glad you had a positive experience and look forward to continued business with you.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Plastic Pipe Shop:
Excellent service by Plastic Pipe Shop
Quick Delivery, product as ordered, recommend this company.
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Good service by Plastic Pipe Shop
Easy to order online, quick delivery.
Bob Bawden
Plastic Pipe Shop
9 years ago
Thank you for taking time to leave us feedback.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Plastic Pipe Shop:
Excellent service by Plastic Pipe Shop
Quick delivery, very satisfied, thank you.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Plastic Pipe Shop:
No delivery, no explanation
The courier UK Mail missed the first delivery date they sent me, and rearranged the delivery for the following day. But 4 days past this new delivery date, I have received neither the delivery nor...
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Bob Bawden
Plastic Pipe Shop
9 years ago
Hello and thank you for your feedback. Unfortunately we were not advised by UKMail of any issues with this delivery and this is the first we have heard of any problems. I have spoken to UKMail about this and apparently the depot has been unable to locate your package. I understand that Emily in the office has now spoken to you and resolved the matter.
As a result of this feedback, we have now put a system in place where the previous days deliveries will be double checked by our staff first thing in the morning, so that we can pick up, react to and resolve any similar issues as early as possible, rather than waiting for UK Mail to inform us (or not!).
We have tried most of the national courier companies at one time or another and have found that on occasions, all of them have issues. In our experience, UKMail are up there with the best in terms of reliability.
15
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Plastic Pipe Shop:
Fantastic customer service, only to happy to help via email and over the ph...
Fantastic customer service, only to happy to help via email and over the phone
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Most items in the order I received were correct. They appear to use various...
Most items in the order I received were correct. They appear to use various suppliers as there was quite a mix of brands received, some of these fit together better than others.
Bob Bawden
Plastic Pipe Shop
9 years ago
Hello and thank you for your feedback. I have tried, unsuccessfully, to contact you by email to ask which fittings were not received correct, as we have had no notification from you and if there is an issue, will gladly put it right. With regards to the different manufacturers, we stock items from several manufacturers as we find that no single one provides the range of fittings our customers require. All fittings and pipe are manufactured by ISO9001 plants (all of which we have visited) to British Standards etc. There is a certain (very limited) tolerance allowed during manufacture which can sometimes result in a fitting feeling slightly tight or slack, but this can be in fittings from the same manufacturer or a different one. Such tolerances do not affect the end product when it has been solvent welded together.
8
Rhannwch
Cwsmer Dibynadwy
9 years ago
Very good customer service, kept well informed regarding the delivery. Init...
Very good customer service, kept well informed regarding the delivery. Initial item was damaged by courier but replacement sent immediately and received the day after.
0
Rhannwch
TC
Trusted Customer
Aberdeenshire
9 years ago
What Trusted Customer said about Plastic Pipe Shop:
Easy shopping
Exactly what I needed, delivered promptly at a reassonable price.
The website was easy to use with a comprhensive range of products.
Bob Bawden
Plastic Pipe Shop
9 years ago
Dear Customer,
Thank you for taking time to leave us feedback. We are glad you had a positive experience, and we look forward to future business.
Plastic Pipe Shop Ltd is a UK nationwide distributor of industrial plastic pipe systems. Our ranges include PVC and ABS Pressure Pipe, PVC and PPS ventilation pipe and industrial hoses.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plastic Pipe Shop Ltd is a UK nationwide distributor of industrial plastic pipe systems. Our ranges include PVC and ABS Pressure Pipe, PVC and PPS ventilation pipe and industrial hoses.