Good deal matched other company. Helpful staff (Abbey)
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Renewal of cover dealt with politely and efficiently
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
No problems
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Great service from start to finish!!! Thanks John! AAA***
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Do not look at what your clients needs are.Just assume that you no.Lie about sending…
Do not look at what your clients needs are.Just assume that you no.Lie about sending out renew papers.Was told on the phone that they were sent to me on the 27th of March when they were sent out on...
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Plan Insurance Brokers
Plan Insurance Brokers
11 years ago
Thank you for renewing again with Tradeplan and for your comments regarding your renewal with us.
We take all feedback very seriously and a full investigation of your issues has been completed, the main issue is that your previous Insurance Company is no longer in the market.
We have endeavored to obtain the best cover as close to what you had that we could, unfortunately this has affected you and for this we apologise.
Also the documents were sent out weeks in advance of your renewal as our notes confirm but the revised documents sent had a later date once you had confirmed you had not received them.
I am sending you a much more in depth review of your renewal under separate cover and if you need anything following that response please contact me directly.
Kind Regards
Daniel Bryant
Renewals Manager
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
Great service, good communication all through process
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
service is helpfull and good systum
but never get through by phone
service is helpfull and good systum
but never get through by phone
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.