Whilst happy with the price (as a new Plan Ins. Motor trade customer, switching over…
Whilst happy with the price (as a new Plan Ins. Motor trade customer, switching over from 8 years with QuoteMeToday) as well as the selling sales call(s) the customer service post taking out the...
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Plan Insurance Brokers
Plan Insurance Brokers
11 years ago
Good morning,
Thank you for your feedback, we take any positive or negative feedback very seriously and your case was immediately investigated.
We can see that the actions were taken but unfortunately a reply to confirm this was not sent as discussed with me yesterday.
I hope everything is now resolved and please accept our apologies for the delays. If you need anything further please do not hesitate to contact me directly.
Kind Regards
Liz Rowlands
Admin Team Leader
Cwsmer Dibynadwy
11 years ago
Thank you Liz for personally contacting me and apologising for this oversight in terms of customer service that I received - It's a clean slate now as far as I'm concerned.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.