How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Plan Insurance Brokers Adolygiadau

https://www.planinsurance.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

166

13

2

3

186

ratings over the past year

Arddangos pob 6,833 adolygiad

Cwsmer Dibynadwy

11 years ago

still to much money

0

Cwsmer Dibynadwy

11 years ago

Professional, good humoured, efficient.

0

Cwsmer Dibynadwy

11 years ago

great service

0

Cwsmer Dibynadwy

11 years ago

always fair

0

Cwsmer Dibynadwy

11 years ago

Good all round service, that's why I return each year.

0

Cwsmer Dibynadwy

11 years ago

Service is good

Cwsmer Dibynadwy

11 years ago

They misleads as a customer,there for i couldn't took the policy. And I ask to return my money back but now they are saying they gone pay me £75.00 less. Although policy time not evans due.

Plan Insurance Brokers

10 years ago

We appreciated your honest feedback. Despite achieving a 96% positive feedback score we often learn most from responses such as yours. Our aim is to offer an excellent service in every instance. Unfortunately human nature dictates that mistakes can occur but we hope the way we rectify those occurrences proves we care a great amount about our clients. Having reviewed your case I trust your situation has been resolved as best as possible offline and that you received your £75.00 refund. If we can be of any further assistance please do not hesitate to contact me in the future. Kind regards, Susie Wilson Customer Services Manager

0

Cwsmer Dibynadwy

11 years ago

All going well so far

0

Cwsmer Dibynadwy

11 years ago

very good helpfal

0

Cwsmer Dibynadwy

11 years ago

Just too much terms and paperwork surly most of this is available on line. I…

Just too much terms and paperwork surly most of this is available on line. I just want to arrange insurance and when I'm paying up front I'm not taking credit out!

0

Cwsmer Dibynadwy

11 years ago