Online Pound Store Adolygiadau

Hi Janet, We're sorry to hear that your order has not arrived yet. I can see that a member of our customer service team has replied to your email. It appears there has been a delay with your parcel in transit. Kind regards, OPS

Hi Amy, I'm sorry to hear that your order still hasn't been received. I can see that a member of our customer service team has been in contact via email. Kind regards, OPS

Hi, Thank you for your review and for being a loyal customer over the years — we really appreciate your continued support. We're very sorry to hear about the issue you experienced with your parcel being left outside your garage and not being notified of the delivery. We completely understand how frustrating this must have been, particularly given your circumstances, and it’s certainly not the standard of delivery we expect. We're glad to hear that the issue has now been resolved, but please know that feedback like this is really important to us and helps us raise concerns with our delivery partners to improve the service. Thank you again for your patience and for continuing to shop with us. Kind regards, OPS

Hi, We’re really sorry to hear about your experience and the frustration this has caused. This is certainly not the level of service we want any of our customers to have. Your order was dispatched from us on time for next-day delivery. We’ve been informed that there was a one-day delay due to roadworks in the area. We completely understand how disappointing this must have been, especially after paying for next-day delivery. We also appreciate you raising the concerns about the delivery attempt, and we take feedback like this very seriously. A member of our team has reached out to you directly so we can look into this further and help resolve things for you. Thank you for bringing this to our attention, and again, we’re very sorry for the experience you’ve had. Kind regards, OPS