Prob with order but customer service sorted straight away ,definitely order again soon .
OPS TEAM
Online Pound Store
6 months ago
Hi Carla,
Thanks for your feedback.
We're sorry to hear you didn't receive the right order.
A member of our customer service has reached out to find out more information regarding this error. We want to make this right as soon as possible.
We sincerely apologise for any inconvenience caused.
Kind regards,
OPS
Was easy to order but still not received my parcel
OPS TEAM
Online Pound Store
6 months ago
Hi,
We're sorry for the delay here.
I've personally chased this up with the courier today to find out exactly where the hold-up is. I’ve also sent a direct email to your inbox with the full details and our plan to get this sorted for you.
I'll be keeping a close eye on this until it's resolved.
Kind regards,
OPS
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