Kept me updated with delivery. Easy process to purchase
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
great customer service
excellent
0
Rhannwch
AG
A Gibson
Dilyswyd gan Feefo
GBR
1 month ago
What A Gibson said about Online Carpets:
On Line Carpets👍
Service, product and delivery spot on.
0
Rhannwch
MA
Mark
Dilyswyd gan Feefo
GBR
1 month ago
What Mark said about Online Carpets:
Good product range at great prices and quickly delivered.
Excellent
0
Rhannwch
DP
David Probets
Dilyswyd gan Feefo
GBR
1 month ago
What David Probets said about Online Carpets:
Great products all round
Good website, easy to navigate round. great prices and would highly recommend. Delivery was nice and quick
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Quick and efficient service!
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Good quality laminate
I used their online chat twice to check about delivery and ask questions about underlay. Both times they were very helpful.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Excellent product
Service was great
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Slow delivery zero customer service
Slow delivery unhelpful customer service ....extremly rude
Customer Services
Online Carpets
1 month ago
Good morning,
Thank you for taking the time to leave your feedback. We’re sorry to hear that your delivery experience did not meet your expectations.
For most UK postcodes, our standard delivery timeframe is 2–5 working days, with an additional working day allowed for orders placed after 12pm. This information is clearly outlined in the Delivery Information section of our website for customers to review before placing an order.
As a family-operated business, we take great pride in maintaining high standards across every aspect of our service, from our products to our customer service. We take all feedback seriously and use it to identify areas where we can improve.
A member of our Customer Care Team will be in touch shortly to learn more about your experience and work with you towards a more satisfactory outcome.
Kind regards,
Jenny
Online Carpets
0
Rhannwch
GJ
Gail Jones
Dilyswyd gan Feefo
1 month ago
What Gail Jones said about Online Carpets:
I would definitely use them again easy to order and great payment options like pay over 3 months interest free and delivery is quite quick too.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.