Service was fine. The watch bands seem very cheap. They don't feel like real leather and they don't look like my other watches that have thicker leather bands. I am thinking about returning...
I love my watch.. It was as good as I expected. It came relatively quickly as well. For the first 24 hours, it ran a minute or two slow but after adjusting the watch, it is fine now.
Product reviews
Dyddiad y pryniant: 22/05/2023
0
Rhannwch
ST
Susanne Taylor
3 years ago
What Susanne Taylor said about Nordgreen:
The product is well made. The shipping was fast and the customer service excellent.
I have been trying to get in touch with them to get a larger watchband and have gotten no response for almost three weeks. The watch is absolutely useless if you can't wear it.
Customer Service Team
Nordgreen
3 years ago
We sincerely appreciate you taking the time to provide us with your feedback. We apologize for the negative experience you had. After reviewing your previous emails, we can confirm that we responded within 24 hours. It appears that there might be an issue with our emails being redirected to your spam folder, especially since you use a business email address. Kindly check your email inbox and spam folder as well. Rest assured we're here to help and we look forward to working with you regarding your watch strap.
Best regards,
The Nordgreen Team
Great experience all around. Although the sun glasses were too large for my face and I had to return them. The return experience was easy and fast! I would not hesitate to buy something else from...
Read more
Product reviews
Dyddiad y pryniant: 22/05/2023
0
Rhannwch
Cwsmer Dibynadwy
3 years ago
The customer experience was professional and done very well.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.