I’m very pleased with my watch , although delivery took about two weeks
A lovely timepiece but for me I would have preferred the strap to be a little longer
Product reviews
Dyddiad y pryniant: 28/05/2023
0
Rhannwch
Cwsmer Dibynadwy
3 years ago
I haven’t received the watch yet. And I was given no info on duty fees. However, when I emailed the company concerning a question I had about using an influencer code the answer was prompt. Also...
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Customer Service Team
Nordgreen
3 years ago
Thank you for sharing your feedback, both positive and constructive. Our apologies for the confusion caused by the customs duties. We can confirm that this has been stated on our website and is also included in our FAQs, here, https://nordgreen.zendesk.com/hc/en-us/articles/360021423633-Will-I-have-to-pay-any-additional-taxes-or-duties-
We have forwarded your feedback to the relevant team to improve visibility so we can ensure all our customers are properly informed. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Rien à dire, tout s'est très bien déroulé, de la commande à la livraison.
Product reviews
Dyddiad y pryniant: 27/05/2023
0
Rhannwch
ML
Mark Clark-Lewis
3 years ago
What Mark Clark-Lewis said about Nordgreen:
No problems quick delivery
Dyddiad y pryniant: 27/05/2023
0
Rhannwch
Cwsmer Dibynadwy
3 years ago
Easy to order and quickly received.
Product reviews
Customer Service Team
Nordgreen
3 years ago
Thank you for sharing your feedback! It's actually on purpose that the second-hand of our Philosopher model doesn't point to the index precisely.
The second hand is designed after the sword and it's asymmetric, therefore if you look at the tip, it doesn't point precisely but from it does point correctly if you look at the thickest part of the hand.
Best regards, The Nordgreen Team
Dyddiad y pryniant: 25/05/2023
0
Rhannwch
Cwsmer Dibynadwy
3 years ago
Been over 3 weeks since I ordered my sun glasses from Lydia collection. I have not heard anything from them!!!!
Customer Service Team
Nordgreen
3 years ago
Thank you for sharing your feedback. We're really sorry for the negative experience. Upon further checking, the postal service lost the order while in transit, and since the sunglasses were limited edition, we could not replace them. We can confirm that we have processed your refund accordingly. We appreciate your time and your business.
Best regards,
The Nordgreen Team
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
