The Services okay the problem I had is I had my van broken into and they stole some tools but because the tools were so old, I didn’t have receipts for them so they wouldn’t pay me so this will be...
Read more
Ariana Greenwood
Markel Direct
2 months ago
Hi Mr Lane,
Thank you for taking the time to write a review.
I'm sorry to hear about your experience. I understand how frustrating this can be, particularly at an already difficult time.
Our customer service team attempted to contact you on 04/06/2026 and sent a follow-up email to discuss your claim. If you would like us to revisit this, please do get in touch with us on 0800 640 6600 as we’d be happy to look into it further.
Best wishes,
Ariana
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Given all information needed to make decision without being pressured.
The agent I spoke to, Roy Chizana, was polite, personable, professional
and very helpful. He listened to me, and took the time to ensure that he found the best policy and cover for our small over...
Read more
0
Rhannwch
MH
Mrs Holden
Dilyswyd gan Feefo
GBR
3 months ago
What Mrs Holden said about Markel Direct:
Very helpful, clear information on policy required
Seth was very helpful & gave clear information on the policy I required. The quote was given quickly & was the best quote offered.
Very pleased. Thank you
0
Rhannwch
MF
Mr Feeney
Dilyswyd gan Feefo
GBR
3 months ago
What Mr Feeney said about Markel Direct:
Content
Very easy to navigate markel direct website, for me all questions and information are easy to access.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 months ago
Quick and easy to understand
0
Rhannwch
MT
Mrs Timms
Dilyswyd gan Feefo
GBR
3 months ago
What Mrs Timms said about Markel Direct:
Quick, friendly, efficient
0
Rhannwch
MB
Ms Poweell-Barker
Dilyswyd gan Feefo
3 months ago
What Ms Poweell-Barker said about Markel Direct:
From enquiry to quote in no time at all
It was super easy to complete the online quotation process and went through really quickly and smoothly with all the relevant documents sent through straight away.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 months ago
The service from Markel was great. The only problem we encountered was with premium credit for the monthly direct debit payments
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 months ago
Very quick and easy to sort out.
Friendly staff and very informative and helpful.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.