How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Markel Direct Adolygiadau

http://www.markeluk.com

EXCEPTIONAL

Service

4.7

/5

5

4

3

2

1

520

66

12

4

14

616

ratings over the past year

Arddangos pob 3,866 adolygiad

MB

Mr Baker

Dilyswyd gan Feefo

GBR

2 months ago

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 months ago

Excellent

Excellent service. Highly recommended.

0

MM

Mrs Middleton

Dilyswyd gan Feefo

GBR

2 months ago

What Mrs Middleton said about Markel Direct:

Listen and provide

Market listened and provided the insurance we need. Easy transaction As a charity we feel like they’re on our side, The extra charity information is really helpful

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 months ago

Danny the tiler

Markel are as great insurance company very understanding and reasonably priced Been with them nearly three years and wouldn’t be with anyone else . Markel are by far the best about

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 months ago

Good communication

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 months ago

Terrible They charged me a late payment fee on my first payment even though I didn't receive the letters (they went into Junk folder), then I realised the direct debit wouldn't go through as they had...

Ariana Greenwood

Markel Direct

2 months ago

Hi there, Thank you for taking the time to share your feedback. I'm very sorry to hear about your experience and the issues you’ve encountered. I understand how frustrating this must have been. This is not the experience we aim to provide, and we appreciate you bringing it to our attention. I believe my colleague Evan has attempted to contact you and has sent a follow-up email to look into this further and help resolve any issues. If there is anything else we can help with, please do not hesitate to get in touch with us on 0800 640 6600. Best wishes, Ariana

0

MT

Mrs Turner

Dilyswyd gan Feefo

GBR

2 months ago

What Mrs Turner said about Markel Direct:

Right price for the right cover

Patrick Hill was helpful and friendly. He was able to answer questions without problem. The cover we received was what we needed, no more, no less which is why it was so much cheaper than our last...