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Lumley Insurance Limited Adolygiadau

Rated
Exceptional

Specialist high value home and contents insurance broker offering bespoke policies and impartial, expert advice.

Service
4.8
/5

5

4

3

2

1

159

24

4

1

0

188

ratings over the past year

Arddangos pob 1,247 adolygiad
Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 01/04/2017
My initial contact and arranging the insurance which were handled by Andrew Hay were excellent. My questions were answered swiftly and clear explanations were given. I paid by cheque over 2 weeks...

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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Thank you for taking the time to leave your review.   Please accept our apologies for the oversight in processing your receipt,   I have informed our accounts department to process your receipt immediately, which will be emailed to you shortly and a copy will be sent in tonight's post.

With kind regards

Joanne Louhaichi
Director
MS
Mr Smith
8 years ago
Dyddiad y pryniant: 10/01/2017
What Mr Smith said about Lumley Insurance Limited:
Excellent providers of high value property insurance.
Best providers of high value insurance that I have come across. Competitive prices and good customer service. Also, they don't start off with a low premium and then raise it significantly in the...

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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Smith

Thank you for taking the time to leave your review.  I will relay your feedback back to Jenny.

With kind regards

Joanne Louhaichi
MC
Mrs Clutterbuck
8 years ago
Dyddiad y pryniant: 09/03/2017
What Mrs Clutterbuck said about Lumley Insurance Limited:
Sam is always organised and on it! Much appreciated!
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mrs Clutterbuck

Thank you for taking the time to leave your review. 
It is nice to hear positive comments about our account handlers and I will relay your comments back to Sam as I know she enjoys looking after you and your family.

With kind regards

Joanne Louhaichi

Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 28/04/2017
Happy customer!
Good communication. Did what they said they would. Competitive on price.
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Thank you for taking the time to leave your review, all feedback is greatly appreciated.  I will pass on your comments to Guy.

With kind regards

Joanne Louhaichi
Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 13/01/2017
Excellence all round
I have nothing but praise for Lumley Insurance. I received excellent service.
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Thank you so much for taking the time to leave your review, I will pass your feedback to Zena, who will be delighted to read your comments.

With kind regards

Joanne Louhaichi
Director
MR
Mr Roberts
SW15 6HQ
8 years ago
Dyddiad y pryniant: 01/04/2017
What Mr Roberts said about Lumley Insurance Limited:
Timely, informed courteous, accurate
Timely, informed, courteous andaccurate
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Roberts

Thank you for taking the time to leave your review.  I will inform Dhiren of your positive feedback.

With kind regards

Joanne Louhaichi
MT
Mr Thomson
Benenden, Kent
8 years ago
Dyddiad y pryniant: 29/04/2017
What Mr Thomson said about Lumley Insurance Limited:
Lumley Insurance provide a great service and I thoroughly recommend them.
Lumley Insurance provide a professional, efficient, prompt, personal and friendly service. No question is too small for them to deal with. They are a breadth of fresh air compared with larger...

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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Thomson

Thank you for taking the time to post your review.  I will pass on your positive feedback to Ryan.

With kind regards

Joanne Louhaichi
Am Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.
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Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom
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Am Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.