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Lumley Insurance Limited Adolygiadau

Rated
Exceptional

Specialist high value home and contents insurance broker offering bespoke policies and impartial, expert advice.

Service
4.8
/5

5

4

3

2

1

159

24

4

1

0

188

ratings over the past year

Arddangos pob 1,247 adolygiad
Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 19/04/2017
Not only very helpful and efficient but they saved me a lot of money !
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Michelle Heaven
Lumley Insurance Limited
7 years ago
Thank you for your lovely comments.

I will pass these on to Luke, your account handler.

Kind regards

Michelle Heaven
Operations Assistant
Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 01/06/2017
Great service.
Excellent company, great service, good quotes, very helpful.
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Michelle Heaven
Lumley Insurance Limited
7 years ago
Thank you for your lovely comments.

Kind regards

Michelle Heaven
Operations Assistant
MB
Mrs Byrne
8 years ago
Dyddiad y pryniant: 25/05/2017
What Mrs Byrne said about Lumley Insurance Limited:
Ex all round service
All
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Michelle Heaven
Lumley Insurance Limited
7 years ago
Thank you for taking the time to rate us 5 stars.

Kind regards

Michelle Heaven
Operations Assistant
Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 21/07/2017
Highly recommended
Excellent customer service and good prices.
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Michelle Heaven
Lumley Insurance Limited
7 years ago
Thank you for taking the time to rate us 5 stars.

Kind regards

Michelle Heaven
Operations Assistant
MO
Mr Oliver
8 years ago
Dyddiad y pryniant: 28/04/2017
What Mr Oliver said about Lumley Insurance Limited:
Payment experience poor but Andrew Hay as consultant was very good indeed
Speedy service and highly responsive. Poor payment experience with Prime Credit
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Oliver

Thank you for taking the time to leave your review, and for bringing to my attention the poor payment experience you received with regard to Premium Credit, after much discussion, we have implemented new procedures in order to prevent this from happening again.  

I will forward your feedback to Andy with regard to his highly responsive, speedy service.

May I take this opportunity to welcome you as a valued new customer.

With kind regards

Joanne Louhaichi
Director
MH
Mr Hutchinson
8 years ago
Dyddiad y pryniant: 26/02/2017
What Mr Hutchinson said about Lumley Insurance Limited:
so far these guys have been great, really easy to get started, thanks so far
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Hutchinson
Thank you for taking the time to leave your feedback, I will inform Andy of your positive review.

With kind regards
Joanne Louhaichi
Director
MH
Mrs in Herts
Herts
8 years ago
Dyddiad y pryniant: 05/04/2017
What Mrs in Herts said about Lumley Insurance Limited:
Great service and value.
Lumley sorted out some quite complex insurance for us at short notice. The premium was competitive, given the risk. Great market knowledge and personal service. Highly recommended.
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Thank you for taking the time to leave your positive review.  We always strive to deliver a solution to complex cases and I am glad that we have managed to assist you with yours.  We appreciate all feedback and I will pass your comments onto Ian your account handler.

With kind regards

Joanne Louhaichi
Director
MF
Mr Folkman
8 years ago
Dyddiad y pryniant: 01/01/2017
What Mr Folkman said about Lumley Insurance Limited:
Long term effort to gain my business on excellent terms
Kept in touch over a long period. Worked hard to obtain a competitive proposal.
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mr Folkman

Thank you for taking the time to leave your review.  We pride ourselves on our customer service and I am pleased that we were able to assist you.  I will inform Samantha of your positive feedback.

With kind regards

Joanne Louhaichi
Director
Cwsmer Dibynadwy
8 years ago
Dyddiad y pryniant: 25/03/2017
Attentive and helpful. Called back yearly to check competitive. Great service
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
We really appreciate you taking the time to leave your review.  I will inform Tom of your positive feedback.

With kind regards
Joanne Louhaichi
Director
MG
Mrs Gracey-Grinbergs
8 years ago
Dyddiad y pryniant: 17/04/2017
What Mrs Gracey-Grinbergs said about Lumley Insurance Limited:
Great service as usual
Pro-ative in calling about my renewal and very helpful
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Joanne at Lumley Insurance
Lumley Insurance Limited
8 years ago
Dear Mrs Gracey-Grinbergs

Thank you for taking the time to leave your review.   We appreciate all feedback from our clients.  I will forward your comments onto Ian your account handler. 

With kind regards

Joanne Louhaichi
Director
Am Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.
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Lumley House, 56 Elliott Road, Cirencester, Gloucestershire, GL7 1YS, United Kingdom
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Am Lumley Insurance Limited
Lumley Insurance is the UK’s largest family-owned private client insurance broker, offering specialist home, contents and commercial insurance to discerning clients. We hand-pick policies from our panel of high-net-worth insurers for their flexible approach and comprehensive cover for treasured possessions, including high-value or listed homes, prestige and luxury vehicles, fine art, antiques and jewellery. Our reputation for reliability stems from a traditional approach to insurance, blended with modern and efficient expertise. We are here to offer advice and support throughout, from finding the right policy to ensuring all claims are treated sensitively and settled fairly.