Great clothes that fit in all the right places for a tall gal
No response back from email about the incorrect color boots being sent. I love the boots, but afraid to order again and try to get the brown out of fear I’ll receive another pair of black.
Katie
Long Tall Sally
16 days ago
We’re glad you love the boots, but we’re sorry you received the wrong colour and haven’t had a response to your email. We understand your hesitation to order again and apologise for the disappointment.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
16 days ago
Elastic in waist
Excellent
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
16 days ago
return services
ordered the same size I have ordered before, and them came really big.
Took a few tries to get the mailing label to return them. Why it did not work the first time, I will never know.
Still have not...
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0
Rhannwch
MW
Mary White
Dilyswyd gan Feefo
USA
16 days ago
What Mary White said about Long Tall Sally:
Where is customer service?
No response when asking to exchange them for the correct size. Maybe when ordering it's not is US sizes. I really want the boots but they came two sizes too big. I ordered size 8 but received...
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Katie
Long Tall Sally
16 days ago
We’re sorry you received the wrong size and haven’t had a response to your exchange request. We understand how disappointing this is, especially as you love the boots. Please contact our customer service team with your order details so they can look into this for you.
0
Rhannwch
CB
Carole Blackrock
Dilyswyd gan Feefo
GBR
16 days ago
What Carole Blackrock said about Long Tall Sally:
Slow refund and charge for delivery and return
Delivery was OK, return was easy. Refund not received yet. Delivery marked on 3/10 at LTS
Katie
Long Tall Sally
16 days ago
Thank you for your feedback. We’re glad the delivery and return process went smoothly, but we’re sorry your refund hasn’t arrived yet. Please contact our customer service team with your order details so they can look into this for you.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
17 days ago
Online order was easy, no issues, kept informed and the purchase is lovely.
No issues with the service, ordering was easy to navigate online. I was kept well informed along the way and delivery was great.
0
Rhannwch
HS
Hayley Sanderson
Dilyswyd gan Feefo
17 days ago
What Hayley Sanderson said about Long Tall Sally:
Looked exactly like the picture
0
Rhannwch
DT
Deborah Taylor
Dilyswyd gan Feefo
17 days ago
What Deborah Taylor said about Long Tall Sally:
Regular LTS Customer
Excellent as always.
0
Rhannwch
AP
Audrey Palnoch
Dilyswyd gan Feefo
GBR
17 days ago
What Audrey Palnoch said about Long Tall Sally:
Waterproof but lightweight
Very prompt delivery and returns are easy to complete
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.